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This will last two minutes and repeat every 30 minutes (only during the day from 11am to 10pm) until you press any button on your meter. The following table will make the information easy to digest so you can have a clear comparison: Below you can find the cost information associated with these tariffs. However, customers abroad can send Click Energy an email with their enquiry for customer service or sales. Text OUT to report an outage. Click Energy: Reviews & Thorough Top-up Guide, Where To Get the Best Moving Boxes in 2022, The amount you want to top up (from 5 to 175), Head to the clickenergyni.com homepage - you can do this by typing Click Energy NI into your search energy and clicking the result that reads Click Energy - Northern Irelands Low-Cost Electricity. Showing North America. However, back in 2017 Which? As we all use more energy over the winter months, our energy bills are often a lot higher. Vend added to your portal page. (Mon - Fri: 8:00am-6:00pm ET) Click Energy currently only supplies electricity so you will need to find another energy supplier for your gas if you choose to switch. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Click Energy does also offer a business energy tariff to help keep costs down and offer energy efficiency. However, Click Energy did less well on Trustpilot. FAQ. Get with it! And unlike the other programs, there's no limit to the number of friends you can refer. As well as the Boost Power app, your in-home display shows you your energy usage in real-time, monetary terms. For a new gas card, you wont be able to pick one up from a Payzone anymore, but a PayPoint should still be able to issue them. Good comments praise how easy it is to switch to the provider, but negative reviews frequently mention price increases, rude customer service agents and issues with the Click Energy top up process. Enter 19 Digit Keypad Reference Number or login. We will try and answer all of these questions and more below. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. Step 2: Choose top up and follow the instructions. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. A call to us is included in your inclusive minutes package. 12 Greenway Plaza Suite 250 Jul 04, 2022 . These include: Click Energy has six plans on offer. There are two energy suppliers that go by the name Click Energy. If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. If you're experiencing financial hardship, for whatever reason, it's best to contact Click Energy immediately to discuss your options, in the event you can't pay your energy bill. Click Energy also offers friendly credit to ensure you are never left without energy during the night, weekend and certain holidays. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Before this method will work, you need to register a credit or debit card with your online My . Pay Bill; Login; Contact Direct Energy. * Based on 2,900.00 kWh of and 12,000.00 kWh of per year on average Last updated: November 2022. Simply log in to your British Gas online account and click the Top Up Online tab. Sat: 8:00am-5:00pm ET According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. You can also contact Utilita by department with the contact numbers listed in the table above. The Warm Home Discount is a Government-led scheme where eligible households can receive a 140 discount on their energy bills from September to March. MySmartE Terms and Conditions To learn more about this programme, ring the Click Energy team on 0800 1 070732. One is based in Australia, but Click Energy NI (the one we are concerned with) is based in Derry, Northern Ireland. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. It can be a nightmare getting in touch with your energy provider. Set up your utilities, today! Thank you, your comment has been sent and will be reviewed soon. The Click Energy tariffs currently available (May 2021) include the following: As well as its pay as you go and monthly tariffs, Click Energy also has a green business tariff and a Rural Saver deal designed for farmers. Moving house? Our 0333 number is 'mobile phone friendly'. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR We'll send you the details of this plan so you can review it again later. For an energy supplier that set out to do things differently and put the customer in charge of their own supply, this is not ideal. Features: Save your KPN number. You can see how much youre spending at different times, how much each appliance costs, and where you can cut back to save money. There were also some issues around topping up and some customer service issues reported. Since Click Energy is mostly online, though, they do offer Click Energy online chat where your questions may get answered more quickly. The Utilita customer service number is 0843 770 5082. Government EPG Scheme. Our dedicated team are online, on the phone and on social media to make it as easy as possible to switch to ClickEnergy. It is one of the smaller suppliers in Northern Ireland with a market share of just 4%. Remember that Click Energy currently only supplies electricity so you will need to find another supplier for your gas if you choose to switch. Have a question about a plan or need help placing an order? Selectra UK is not affiliated with this energy provider. As Managing Director Damian Wilson has stated, the original goal was to be a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing.. FIND OUT MORE . Manage your energy your way Top up on the go As always, weve got you covered! Click Energy has built its brand on providing consumers with a simple, clear energy choice that puts the customer first while also protecting the environment. No 1 in the Consumer Council's Customer Satisfaction Survey. These cookies allowed us to study how users navigate on the website. Check when you are due your 600 energy . Get our fortnightly round-up of the best deals, reviews and money-saving tricks! These include the following: You can also get in touch via their Facebook and Twitter page. Saturday from 9am to 4pm. Here is a list of commands you can send via text to 57801 to use our outage alerts service: Text REG to register. Scroll down the page until you see four red boxes (located underneath the Click Energy NI phone number and above the live chat heading) - this is the request a call back box. We use cookies on this site to enhance your user experience. There are a handful of benefits that come with being a Click customer. For that reason, weve sourced the prices of their plans. And you can top up in a number of ways, including on the website, by phone, with Paypoint. as the best electricity provider in Northern Ireland in 2017 but since then price hikes and a lack of customers have seen it fall off the Which? Download the Boost Power app on the App Store or Google Play. VAT registration Number: 197 2110 09. Get great rates on electricity and natural gas from Direct Energy. It's important to know your energy distributor, not only in case of emergency but because your energy distributor will often report known outages and scheduled repair on their website so you can stay informed. Click Energy will only use this as part of the sign-up process. The govenment have set an energy price guarantee, Click below to find out more. Downed power lines? System features and menu options. Doing this is simple and easy, all you need to do is follow these steps: Step 1: Dial 150 on your handset. Simply call 0330 102 7517 to ask for a new card and youll be given an 8-digit TAG code which you can take with you to pick up your new card. Text STOP to stop receiving outage alert texts. Founded in 2015, it offers a wide range of tariffs with three pay monthly plans, three prepayment options, a green business tariff and an energy deal specifically designed for farmers. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. However, there are still a few teething problems and it seems it may have been over-simplified, taking away a lot of features people found most useful. The correct email address for information on this tariff is [emailprotected]. For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. Have your utility account information on hand when you're ready to enroll. Click your state below to view offers in your area. For example, if you top up 10, you can use 10 worth of energy before you run out and need to top up again. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. The supplier also has a number of different contact methods to try if you cant get through over the phone, including email and a live chat. Customers can usually expect a wait time if they call Click Energyhowever, as only approximately half of all calls are answered within 30 seconds and the average wait time for calls can exceed two minutes. You can sign up by clicking the "Get Started" button above. Sunday closed. VAT registration Number: 197 2110 09. (800) 477-4747. Enough to keep your critical circuits running for over 2.5 days with no recharge needed. If you receive the Guarantee Credit element of Pension Credit, youll be in the core group. Find out how. Start, Stop or Move Service. FIND OUT MORE . We may receive a commission from selected partner providers on the sale of some products and/or services mentioned on this website. To do this, you will need to take your meter key to a PayPoint store and add on as much credit as you want (minimum 5). *The 50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy). Best offers and promotions. Melbourne VIC 3000. Give us our experts a call today and save up to 400 a year. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. We can help you solve your top-up issues quickly and without hassle. Customers can also contact Click Energy through social media. Lets break them down. It's all here. The pricing on these tariffs can be seen here: Click energy also has rates for you when you have a prepayment meter. Keep an eye on your inbox for more information. Customer Helpline number 0333 103 9575 They have fewer than 30,000 customers and as such, there is little information about the quality of their service. Mon-Fri: 8:00am-8:00pm ET There are other payment options available (such as quarterly direct debit or pay on receipt of bill) but you will likely be asked for a 150 security deposit if you wish to use one of these alternative methods. We hope to make this a little bit easier for you, whether youre already a Boost customer or considering switching. Value must be either 11 or 19 digits in length. To get your unique referral code, you will need to contact Click Energy directly. To receive the reward, your family member or friend must quote your unique referral code when switching. Mix cedar oil with lemongrass or citronella oil to create an insect repellent that will work . As well as business and domestic tariffs, the supplier also has a tariff designed for farmers. While they may not offer gas, Click Energy does offer loyalty schemes that give its customers access to discounts from various brands and retailers. The top up phone number to call is 150 from your mobile device. Keep an eye on your inbox for more information. Click Energy also has a referral scheme. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. It's easy to complete your Electric Ireland top up via text message. You can direct any questions you have about your tariff or account to this address. Sorry, this plan is not available for your location. If theres something else you want to talk about, there are a few other ways you can contact Boost to find the answer to your questions: The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. * Based on 2,900.00 kWh of and 12,000.00 kWh of per year on average Pricing on these tariffs can be seen here: * Prices vary from one city to another, so we display national averages Our friendly customer services team are here to help you. On Trustpilot, Click Energy has an average review score of 1.8 out of five stars. 1-866-863-1658, Postal Service Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. We are open While different regions of the UK have different Distribution Network Operators, 105 is the dedicated line for power cut and power line reports. It seemed this new supplier was doing everything right. Find the one that reads. (800) 947-5000. NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. 1.Phone: What's the EE top up number? And Joy. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Its slogan is "click for the climate", and all its new energy tariffs use 100% renewable energy. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Report an Outage. E are a UK-based pay as you go energy supplier committed to providing affordable & reliable energy for your home. Another Click Energy NI contact method is the suppliers online live chat. If you would prefer to do your Click Energy top up over the phone, you can ring the provider's automated top up phone line on 0800 1 070 733 for free. Emergency credit is designed to help you out if you forget or are unable to top up your electricity meter. The services and products featured on Selectra.com.au are just a small selection of available offers, plans, products, and/or providers available on the Australian market. Youll be entered into the scheme automatically and will receive a letter by the end of December. This is really easy to do - just insert your key into your meter and leave it for around five seconds. The Free Click Energy NI Top Up App. Spam free guarantee! It happens to the best of us. This makes it currently the most expensive provider of electricity in Northern Ireland. 12th Floor It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. Sat-Sun: Closed, Fax Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, To find out more about our comments processing policy please visit our dedicated page.