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There are no refunds or exchanges of expired tickets or of complimentary tickets. Get Directions. The Braves are happy to offer a Gluten Free Concessions at the Centerfield Market in Section 149 and the Market in Section 109. Alcoholic beverages must be purchased on site and consumed in a responsible manner. Each month features a new giveaway at Truist Park for Kids Club members to redeem at the game in Hope & Wills Sandlot and exclusive content of Braves players and everyones favorite mascot, BLOOPER! Here are some helpful reminders from the folks at Truist Park ahead of the 2022 season. See COBB LINC and MARTA for more information. Credit cards will be accepted in the parking decks and surface lots. 2017, the Coca-Cola Roxy sits in the cutting-edge retail and entertainment complex The Battery Atlanta, right alongside Truist Park . Atlanta Braves pocket schedules are available at the ticket windows, Guest Services and Braves Clubhouse Store, or by mailing in a self-addressed stamped envelope to the following address: Attn: Schedule Request Atlanta Braves 755 Battery Avenue, Atlanta GA 30339. If guests are retrieving lost items at Truist Park (on a non-gameday), they must coordinate the pick-up of the item via braves.com/lostandfound in advance. The Atlanta Braves request, for everyone's safety, that you do not step, climb over, stand or use seats in a manner other than intended at Truist Park. If you choose to link to websites not controlled by Truist, we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information. The following bag policy is in place: Bags up to 12" x 6" x 12" are allowed in the venue. Small portable radios and televisions are allowed in the ballpark as long as they do not interfere with other fans' enjoyment of the game. To enhance public safety and ease of access into the facility, Truist Arena (formerly BB&T Arena) will now enforce the following purse and bag policy limiting the size and style of bags allowed in the facility. The Zone is located along Windy Ridge - allowing easy pick-up and drop-off access. OFFICIAL GAME: A game becomes official after 4 1/2 innings, if the Braves lead. Kids get new items each month, like an "A" temporary tattoo, peel-and-stick patch, a head band, socks, drawstring bag and more, along with special discounts. Along with the scoreboard and LED displays, these special features will combine to create a one of a kind celebration experience during big moments such home runs, etc. Soft-sided coolers, without the plastic liner, are allowed for guests with medical needs. Giveaway items are limited to one per person. Guests must be vigilant at all times and must recognize the many elements that can distract their attention from the game or event, including but not limited to the video boards and scoreboards, and the activities of the Braves Tomahawk Team, Mascot(s), Heavy Hitters, and/or others. Noise makers, air horns, laser pointers and any other irritating or distracting items are prohibited. Does Truist Park offer tours? Interested members should contact the Braves for more information on A-List pricing, amenities, and memberships at braves.com/alist. RAINOUT POLICY: If a game that is legal under Major League Baseball rules is not played on date on the game ticket, please visit braves.com/rainout for specific information pertaining to your ticket options for that game. The Atlanta Braves offer a wide variety of ticket packages starting with as few as 6 games up to full season tickets. During the game, they will be on the big screen, at special seat visits, and dancing on the dugouts during the 7th inning stretch! For each game, gates will open two hours prior to first pitch. Select Your Category. Fans will be able to bring food inside of Truist Park as long as it fits inside a clear, gallon-sized plastic bag and may also bring a sealed plastic bottle of water. RE-ENTRY: Guests are not allowed to leave Truist Park and return on the same ticket. Strollers are permitted on the Braves Infiniti Suite Level. Prohibited items will not be accepted by employees nor stored at the gates or Guest Services. Our Delta Executive Season Memberships include complimentary Delta Deck parking upon arrival and enter the ballpark from the 3rd base exclusive premium entrance. 8. When driving to Braves games guests are reminded of the following: For convenient access to all Braves parking lots you can pre-purchase parking online, purchase at the Truist Park Ticket Office or call Ticketmaster (800-745-3000) and have the tickets/parking emailed to you. The main scoreboard, 31 additional LED displays throughout the ballpark and plaza, and over 1,200 TVs combine to bring our fans the best possible viewing and entertainment experience. Guest Services provides complimentary wristbands for parents or group leaders who may wish to "tag" their children or group members with a name and seat location and/or contact number. Alcoholic beverages may not be brought into Truist Park. The Official Playing Rules provide that when a game has been temporarily suspended, umpires must wait at least 30 minutes before calling the game. You may board MARTA Bus 12 at the Midtown MARTA Station that travels to Cumberland Mall. Distribution of leaflets or other printed material, Distribution of products or performing of services, whether for a consideration or free, Taking surveys or otherwise interfering with the free movement of guests, Battery Red Deck: 14 EV charging stations, Battery Delta Deck: 10 EV charging stations, Battery Orange Deck: 8 EV charging stations, Battery Green Deck: 4 EV charging stations, Battery Purple Deck: 4 EV charging stations, Battery Silver Deck: 4 EV charging stations. Event Schedule (277) Add-Ons. Tobacco use is prohibited in the seating bowl, concourses, Plaza, restrooms and in all premium seating areas. The booth at Section 111 is staffed before, during and after the game. *Please contact the Accessible Seating Department at (404)-577-9100 (Option 5) or [emailprotected] to receive your Welcome Kit and for more information. All bags will be searched prior to entry. Truist Park includes traditional ballpark fare as well as plenty of foods with Atlanta flavor. A wide variety of food and beverages is available throughout the ballpark at several permanent locations and numerous portable stands. To enhance public safety and ease of access into the facility, BB&T arena will now enforce the following purse and bag policy limiting the size and style of bags allowed in the facility. Before every Braves home game, visit the Battery Atlanta Plaza prior to entering Truist Park for performances by the Braves Entertainment Teams, live music every Saturday home game, and other exciting experiences. Alcoholic beverages may not be taken into or out of the Xfinity Club, Delta SKY360 Club, or Truist Club after alcohol service has concluded in non-club areas. Guests who purchase tickets through the Accessible Seating Department will receive a Welcome Kit containing a sensory map, a Braves fidget, and an exclusive Braves Exceptional Fan credential, which allows you to skip concession lines if needed and provides a place for emergency contact information.*. Truist Park E41 Parking Lot is ideal for Truist Park Third base Gate or Truist Park First Base Gate. Order online at braves.com/parking. We want your experience to be a magical one, which is why we offer accessibility, free wifi, charging stations, a unique app-guided experience, and much more. For specific information and pricing, please call a . Located at Sections 152-155. Learn more about your favorite Atlanta Braves players and coaches with a souvenir program. Children ages three (3) and above require a ticket. Guests with a comment, compliment or concern may express it in person during home games at Truist Park at the guest services booth located at Section 111. Guests interested in information on season tickets should contact the Atlanta Braves Sales Office at 404-577-9100 (press 1), by visiting the A-List Clubhouse at the stadium, or go to braves.com/tickets. Located inside of the club, we are celebrating the tradition of Braves baseball with game used autograph bats from some of our legends such as; Hank Aaron, Chipper Jones, and Dale Murphy. You may check strollers at Guest Services at Section 111. Featuring approximately 160 field-level luxury seats and flat-panel television monitors mounted throughout the seating area. Once a game has started, the Umpire-in-Chief determines if a game should be suspended, when it can be resumed or if it should be terminated because of bad weather or unfit playing conditions. A one-gallon bag limit and new smoking regulations are the biggest policy changes at the new stadium. All other animals are prohibited. No re-entry will be allowed for any Braves parking lots. Fans can purchase tickets from their mobile phone once they have checked in to the geocached areas at The Battery Atlanta/Truist Park. Buy and access tickets and parking, navigate directly to your parking lot, upgrade your seat, explore the ballpark, ask Braves Bot any questions, alert guest services and much more. The legal drinking age in Georgia is 21. COBB COUNTY, Ga. Truist Park announced, on Monday, that it will be relaxing mask policies as venues and businesses across the country adjust to new national guidelines. To contact Atlanta Braves Security while at Truist Park, text 'Braves Issue' and your location to 69050. Home Depot Tools: Your favorite Home Depot Tools are here to greet you in the Battery Atlanta Plaza of Truist Park as you are waiting to enjoy the festivities inside the stadium. Identification and inspection of all ballpark deliveries. The space includes Truist Park Kids Zone which has games, a rock-climbing wall, a zipline, carnival games and more, all for free on Sundays ($1 tokens are available on all other days). Profanity, abusive language, inappropriate dress or conduct deemed disorderly, unruly or disruptive by Atlanta Braves management is grounds for ejection. . Prohibited items will not be accepted by employees nor stored at the gates or Guest Services booths. Guest Services are located at Section 111 and Upper Level section 314. Special event photos are only available on non-game days. The Atlanta Braves Foundation will sell 50/50 raffle tickets from the time gates open until the bottom of the seventh inning. For concerts, luxury boxes can cost as high as $15,000 for high-demand performers. Section numbers run clockwise in numerical order from the right field foul pole towards 3rd base. Fans can charge their mobile devices at charging stations located across from Section 215 next to The Slice and near the Right Field Gate across from the Truist Park Clubhouse Store. Banners must be baseball related and may not contain objectionable subject matter or be commercial in nature. Guests are asked to remain calm, walk to the exits at a normal pace and proceed to the nearest safe area. All. Prohibited items such as weapons of any sort, cans, glass containers, or alcohol are not allowed into the ballpark at any time. With the help of an Americans with Disabilities Act (ADA) consultant, Truist Park was designed to be universally accessible and comfortable for all guests. Its the perfect keepsake to commemorate your trip to Truist Park, and its features and Q and As with the players are a great way to get to know the team. The set-up of personal restrooms is not allowed in the parking lot. Pitch counts are shown for the specific pitcher who is pitching at that time. All. Guests refusing to do so may be asked to leave the ballpark. To see a list of dates, please see the Promotions Schedule at braves.com/promotions. Smoking, including e-cigarettes, is permitted in a designated area outside the Third Base Gate. No refunds or exchanges will be given. Please keep in mind that items sent are done so at your own risk. Learn about the team's 150 year history and visit areas such as the Braves press box, dugout, Monument Garden and a variety of unique group spaces and clubs. Braves personnel, which may include security and/or police, will respond to security matters or guest service questions. Guests over 21 years old with International identification other than a Passport (in English), may present their ID to a DELAWARE NORTH SPORTSERVICE international ID trained representative at Guest Services (Section 111). The following policies, established by Major League Baseball and the Atlanta Braves, are designed to maintain that atmosphere. DELAWARE NORTH SPORTSERVICE venue and local alcohol rules apply, regardless of the alcohol service rules in the guest's home country. A mobile locker bag storage (first come, first served) unit is available for guests who arrive with oversized bags outside the Third Base Gate two hours prior to game start time to one hour after last out for a cost of $11 per bag. The Coors Light Chop House, located in right field at Section 156, is open to all guests and serves a variety of food offerings. Masks: Fans are required to wear a mask at Truist Park, except when actively eating or drinking in their ticketed seat. Courtesy carts from Braves parking lots are also available, simply by letting your parking attendant know upon entry. The Braves' spring training facility is in the master-planned West Villages community, which is in the very southern limits of Sarasota County. Anyone who appears to be impaired by or under the influence of alcohol or another substance may be denied entry or ejected from Braves facilities. Guests are also advised not to lean on, reach over, sit on or stand near railings. For more information or to make a donation, visit braves.com/give. For the safety and enjoyment of all, guests are reminded to not interfere with a ball in play or trespass onto the playing field. Exceptions may be made for: Please find our Outside Food & Drink Policy here. Standing or stepping on ballpark seats may lead to serious bodily injury. Banners and signs must be baseball related and may not contain objectionable subject matter or be commercial in nature. For more information on this process, please visit braves.com/nationalanthem. Here's how sports economists Roger Noll and Andrew Zimbalist summarized the findings of their seminal 1997 essay on the burgeoning trend of the publicly funded stadium or arena: "The effect of . (3) Banners and signs may not bear a message that (a) is slanderous, (b) is obscene, vulgar or indecent and inappropriate for viewing by children, (c) contains "fighting words" likely to provoke a breach of the peace or (d) contains commercial advertising or commercial product or service identification. These will use available local ingredients that change with the season. Players receive a tremendous amount of fan mail, and we cannot guarantee a response. For more A-List member benefits go to braves.com/benefits. No reservations are necessary. These enhanced security measures are the result of MLB's continuing work with the U.S. Department of Homeland Security to increase and standardize security practices across the league. Kids Club member also receive exclusive offers from retailers within The Battery Atlanta so that the fun continues outside of gameday. With all tickets being mobile, will call as a service is no longer offered through the Truist Park Ticket Office. Fans are returning to Truist Park under COVID-19 restrictions for the Braves home opener. when purchasing alcoholic beverages. At that time, ticket integrity in these areas will begin being enforced. Guests in possession of more than 2 alcoholic beverages will have the excess beverages confiscated. Open 2 hours before first pitch. Interested in part time and/or full-time job opportunities with the Atlanta Braves? Download the MLB Ballpark app at braves.com/ballparkapp. The winning ticket may be claimed at the guest services booth located at Section 111. However, they must sit in the lap of an accompanying adult. Facility inspection prior to the opening of gates to the public. Bags that are not clear will be subject to additional search. All guests re-entering the ballpark are subject to security re-inspection. Diaper bags must adhere to the Braves bag policy. Please visit braves.com/premium and click on the Champions Suite tab for more information on your benefits as a Champions Suite Club Member. Visit braves.com/scoreboard to order your personalized message at least 48 hours in advance of your game date. ft. plastic liner which allows them to remove 120,000 gallons of water per hour. Fans are invited to use our complimentary Xfinity wifi throughout the ballpark. Truist Park is a cashless venue. Inappropriate, disruptive or unlawful behavior (including the use of profanity, abusive language, symbols or gestures, shouting and playing music without the use of headphones), substance abuse, and criminal activity. Visitors can sip cocktails from some of the areas renowned mixologists, shop for the hottest new styles at unique retailers, bowl a few games or ride a mechanical bull. Frequently Asked Atlanta Braves Questions We ask that handlers connect with a member of the Truist Park Greeter or Security teams if they need to relieve their service animal after being admitted to the Truist Park event. Truist Park also has a "Farm to Fan" food initiative, sourcing concession refreshments from more than 40 Atlanta-based restaurants and food service companies. Truist Arena (formerly BB&T Arena) Clear Bag Policy . Those observing other guests violating Braves policies should report the incident to the nearest employee. Scores of games in both leagues can be found on the digital board along the right field wall as well as on the matrix board above the Lower Level in left field. Bags are prohibited except clutches that are no larger than 5 X 9and all clutches shall be subject to inspection upon entry in accordance with Major League Baseball security regulations. If you have a stroller that does not fold-up, please check it at the Guest Services booth located at Section 111 or 314. The sale of alcoholic beverages ends at the bottom of the seventh inning at ballpark concession stands. Upon validation, the guest will receive a tamperproof gold wristband printed with "International ID Verified". All DELAWARE NORTH SPORTSERVICE servers and management staff are certified by an alliance of professional and collegiate sports, entertainment facilities, concessionaires, stadium service providers, the beer industry, distillers, broadcasters, governmental traffic safety experts, and others working together to promote responsible drinking and positive fan behavior at sports and entertainment facilities. The Truist Park Ticket Office windows are located on the corner of Battery Avenue and the Main Plaza directly across from the Coca-Cola Roxy. (2) Banners and signs may be displayed only (a) in areas where they do not obscure advertising, ballpark signage or impede the operation of Truist Park, (b) in a stationary manner, (c) so as not to unduly obstruct any person's view of the playing field or interfere with player or umpire sight lines. Guests may only be in possession of a maximum of two (2) alcoholic beverages at any time while on the premises. This limit may be modified to less at the discretion of DELAWARE NORTH SPORTSERVICE. For the safety of every guest, all guests must stay alert and be aware of their surroundings. All children older will need a ticket even in an Atlanta Braves luxury suite. The following items are prohibited from being brought into Truist Park: alcoholic beverages and illegal drugs; aluminum cans including sunscreen spray, baseball bats, glass bottles, bags, backpacks, clutches exceeding 5X9; ice chests, hard-sided coolers or soft-sided coolers (soft-sided coolers, without the plastic liner, will only be permitted for medical needs; camera lenses exceeding 5 inches; camera tri, dual or single leg pods by non-media personnel; folding chairs, tables, stools or devices used as such; sticks, clubs (including signs attached to sticks) or full size brooms; false identification (fake id); fireworks, firearms or other weapons (including knives, mace, pepper spray, tasers/stun guns and toy replicas of weapons); bullhorns, noise makers or confetti; laser devices or pointers; skateboards, hoverboards and rollerblades; Unmanned Aerial Vehicles; and balloons, beach balls and other inflatable items; wrapped packages wherein the contents are not visible.*. Please visit braves.com/clubmember and click on the Delta SKY360 tab for more information on your benefits as a Delta SKY360 Club Member. The ballpark has a Venice address but is actually within the city limits of North Port . Alcohol service policies at Truist Park include: 1. Presenting fake ID by an underage person for the purpose of purchasing alcohol is against the law in Cobb County. The hours of operation are as follows: Guided tours of Truist Park are offered year-round and begin at the Right Field Gate. To expedite stadium entry, placing your cell phone, sunglass and other permitted metal items inside your bag is acceptable. All hand-held cameras with a lens not exceeding 5" in length are permitted in the ballpark provided they are for personal use only and do not result in obstruction of other fans' view. All single compartment clutches, medical bags and diapers bags shall be subject to inspection upon entry in accordance with Major League Baseball security regulations. Truist Park Security Measures The safety of our guests and the preservation of our fan and family friendly environment is our highest priority. One Gallon Ziploc storage bag permitted. Guests may also provide feedback at [emailprotected] or by using the online form at braves.com under "Contact Us". Please visit braves.com/premium and click on the Xfinity Suites Club tab for more information on your benefits as an Xfinity Suites Club Member. Guests assume all risks and dangers inherent in and incidental to the game of baseball and/or other events, whether occurring prior to, during, or subsequent to, the actual playing of the game or event, including specifically (but not exclusively), the danger of being injured by thrown or batted balls, thrown or broken bats, bat fragments, persons (including other spectators), animals, or other items. We welcome trained service animals recognized by federal law at Truist Park. Personal radios and television sets with headphones are permitted inside Truist Park. As a condition to entry, all fans entering Truist Park consent to being screened via metal detection. Smoking, including e-cigarettes, is only permitted outside the Third Base Gate. CHILDREN TICKETS: Children age two (2) and under may be admitted to Braves games without a ticket. Lawn chairs, signs and banners, inflatables, hammocks, glass, alcohol, weapons, balloons, horns, laser pointers, drones, and other missile-like objects will not be permitted into Truist Point. Heavy Hitters: The Atlanta Braves Heavy Hitters are the most electrifying, exciting drumline in Braves Country! Truist Park (Braves) Measurements, in feet (L-R, dead center in bold): 335, 385, 400 , 375, 325 Leftfield is slightly deeper than right but the wall in right is 16 feet high. Guests are encouraged to take the following steps: Elevators and escalators are NOT operational during an evacuation. Truist park is a smoke free zone in the general seating area. DO Plan to go through security. Visit braves.com/suites for more information. Luxury Suites are located on the Lower Level and Terrace Level at the Ballpark and offer the perfect platform for both business and pleasure. Even diaper bags and. Guests with Delta SKY360 tickets have access to the 15,000-square foot hospitality club with state-of-the-art technology, an all-inclusive menu prepared by executive chefs, complimentary beer and wine and in-seat service. Mono-, bi- and tripods are prohibited. When writing to a player, address the letter to: Atlanta BravesAttn: (Player Name)P.O. Luckily for drivers, Truist Park is surrounded by parking, both close by (for the permit-holders) and far away (for the budget-hunters). Truist Park offers a lounge that is a fully dedicated space for nursing mothers staffed by a Guest Services ambassador. Guest Services is staffed with knowledgeable representatives who will assist you with questions, concerns and requests for information. Prohibited items such as weapons of any sort, cans, glass containers, or alcohol are not allowed into the ballpark at any time. Scoreboard messages start at $65 per package. Kids Run the Bases presented by Children's Healthcare of Atlanta: After every Sunday home game, kids ages 4 to 14 are invited onto the field after the game to run the bases just like a professional baseball player! View a complete list of Braves radio affiliates near you. Truist Park will feature 200 hand sanitizer stations throughout the entire ballpark for guest and staff to use. The venue's COVID regulations include masking, social distancing, contactless payment options and sanitizing. The Atlanta Braves Radio Network is the largest radio affiliate network in Major League Baseball. Guests can receive a complimentary wheelchair escort to and from their seats or other areas within the ballpark. Truist Park is located at the intersection of I-75 and I-285, just 10 miles northwest of downtown Atlanta in the Cumberland neighborhood of Cobb County. The Foundation invests in programs that serve children, families and communities across Braves Country through grant making, strategic partnerships and signature programs. The inside of Globe Life Field is pictured during the Rangers' Peek at the Park fan fest on . Fans may drink and dine at the restaurant, which is terraced to facilitate views of the baseball field. During rain delays, updates are given through PA announcements and messages on the BravesVision video board. The Braves urge guests to use caution when moving around the ballpark and while walking up and down the aisles and through the seating areas. Please observe the parking signage in the area to ensure that your vehicle is not ticketed or towed. The Braves VIP Experience is a great way to propose at Truist Park on a game day! The 2.25-million-square-foot mixed-use destination features some of Atlantas most acclaimed chefs and a diverse blend of culinary options to please foodies and families alike. The hours of operation are as follows: LOST/STOLEN TICKETS: A List Members may have their lost/stolen tickets reissued by contacting their Membership Services Representative or by stopping by the Ticket Services lobby near the Ticket Office upon arrival to Truist Park. Interested in part time and/or full time job opportunities with the Atlanta Braves? The Xfinity Club tables are semi-rounded table tops with a television at each table and in-seat service with $30 added value per ticket. Alcoholic beverage service may end earlier at DELAWARE NORTH SPORTSERVICE & ATLANTA BRAVES management discretion. Umbrellas are permitted inside Truist Park. All guests re-entering the ballpark are subject to security re-inspection. Only one sign or banner may be displayed at any one location. 4. The fireworks spectacular will be displayed in the outfield. If medical assistance is needed, please notify the nearest Braves personnel or proceed to the nearest location. Smoking (including electronic cigarettes, smokeless tobacco, and vaporizers) except in designated areas; Behavior deemed by Braves personnel to be inappropriate, unlawful, or disruptive (including the use of profanity, abusive or derogatory language, symbols or gestures and playing of music without the use of headphones); Betting-related, abusive speech and/or behavior that is directed at Players, Players family members, Club personnel, or umpires. Please be courteous to those guests around you when taking pictures, the equipment may not obstruct the view of other guests. The right to postpone the playing of a game is vested in the home club except for the final series between two clubs, at which time the responsibility shifts to the Umpire-in-Chief. The 2022 season brings in a few new food options at the ballpark, including an over-the-top (and super pricy) half-pound wagyu beef burger topped with cheese, gold leaf-wrapped foie gras, and grilled lobster tail for $151. Please visit braves.com/promotions to view this season's Promotions Schedule. located across the street from the first base line entry from Truist Park. These metal detectors (walk through and/or handheld) will be used at all Truist Park gates. The Winston-Salem Dash offer group outings for groups of 20 or more.