I'd calculate your estimated usage and only put that amount on the card. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. The Go Pass is valid for thecalendar year: from January 1through December31. Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. Please contact Clipper Customer Service at 877.878.8883 to request a refundwithout cancelling your card. I havent needed to use it in that time. EMC EMC To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. A: No. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. EMC Clipper is committed to protecting your privacy. Key Clipper information translated to Spanish. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). E\\y\[email protected]!*o* This is the version of our website addressed to speakers of English in the United States. H*2T0T3415Rf& And Orca card. No. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. 0 endstream endobj 197 0 obj <>/Subtype/Form/Type/XObject>>stream $16.99 10% off. You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. One beep means you have tagged on, and two beeps mean you have tagged off. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. Subject . If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream You have to fill out a form. Clipper Refunds: Only registered Clipper cards, are available for refunds. E\\y\[email protected]!"g/ EMC Can I have more than one card in my Clipper account? However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. /Tx BMC Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. HD 0UR K(EP%xg:#6(=VU-zTqwn?p /Tx BMC But nobody did. Can I have more than one card in my Clipper account? Key Clipper information translated to Spanish. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. E\\y\[email protected]!*o* We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. E\\y\[email protected]!*o* Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. If you forget to tag on and/or off, you will be subject to citation. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> If you cannot tag your card successfully, try on another device. Clipper is the all-in-one transit card for the Bay Area. You can have multiple adult cards associated with a single account. EMC safe parking at hotels near Oakland Airport?? The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. Discount Cards For youth, seniors, people with disabilities and low-income adults. With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. EMC /Tx BMC endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream Please wait until you receive your Smart Pass Clipper card to cancel any existing transit orders. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Then when you exit, Caltrains will tell you that you have a negative balance. f https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. Your session is about to expire due to inactivity. 0 0 10.1455 10.364 re Refunds are subject to the fees in Section 10. `qp8Wkdj434T) Y endstream endobj 214 0 obj <>/Subtype/Form/Type/XObject>>stream hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< Copyright 2023 Golden Gate Bridge, Highway and Transportation District. 0.749023 g Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. Transferring a Go Pass constitutes fare evasion, which is a violation of California Penal Code 640. If a Clipper card is not used for six months, it can be deactivated. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. The check may take 4-6 weeks. Please contact Clipper Customer Service at 877.878.8883 to request a . What can I do with an online Clipper account? Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . Less than a cup of coffee. E\\y\[email protected]!*o* 0.749023 g Mail the ticket(s)toBART's Treasury Department. Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. Opens in new window. HD 0UR K(EP%xg:#6(=VU-zTqwn?p How would you improve Clipper? /Tx BMC Be sure to review the paper ticket fare chart at the station. Describe the situation, including your account information. Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. /Tx BMC In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Learn more about our privacy policy. However, each Go Pass user will only get two replacements per calendar year. endstream endobj 189 0 obj <>/Subtype/Form/Type/XObject>>stream Q: I have a similar issue where several hundred dollars in my Clipper account no longer shows online. EMC Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at [email protected]. If you have a Go Pass on one of these cards, please contact our office for a replacement card. Transit pass refunds are subject to transit agency approval. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. EMC f endstream endobj 185 0 obj <. Hope this doesn't break the bank for you. He started his journalism career as a sports editor in Iowa in 1975. 0 0 10.146 10.364 re /Tx BMC Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. For more information, call the BART Treasury at (510) 464-6841. /Tx BMC BART will refundpaper ticketswith a remaining value greater than $1.00. Skip top navigation. /Tx BMC BART's Treasury Department will no longer issue replacement tickets in order to reduce the use of tickets in the system. If your card is registered, contact us so we can block your card from further use. After that, you need to tag on and off for each ride. Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. What I usually do (did that in NYC, HK, Boston) is just to leave the card somewhere. 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. EMC (Some limitations may apply.) Transit pass . At your request, we can mail you a new card with your balance restored, typically within 2 business days. Tab will move on to the next part of the site rather than go through menu items. BART will also refund full unused paratransit ticket books. @ a\y@tS|~vY%sK{nAy bh endstream endobj 168 0 obj <>>> endobj 169 0 obj <>/BleedBox[0 0 612 792]/Contents[225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R]/CropBox[0 0 612 792]/LastModified(D:20181023143259)/MediaBox[0 0 612 792]/Parent 162 0 R/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 1/Tabs/S/TrimBox[0 0 612 792]/Type/Page>> endobj 170 0 obj <>/Subtype/Form/Type/XObject>>stream The VTA Smart Passallows unlimited travel on VTA buses and light rail. 0 endstream endobj 188 0 obj <>/Subtype/Form/Type/XObject>>stream Note that only cash value can be directly transferred. H*2T0T3415Rf& Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. If you forget to tag off, pay attention to the Clipper reader's beeping noise when you tag on for your next ride. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card.
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