The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . We use cookies to ensure that we give you the best experience on our website. However, each month marked subtle changes to the price a consumer will pay. service and support that you can rely on in any weather! Stewart is an expert at this and he has an amazing amount of knowledge. ConsumerAffairs is not a government agency. They have not kept their word and they care nothing about the time they make you wait. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. are looking for before you even pick up the phone. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Need to file a complaint? eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. A's across the board. We were told that the price would decrease as the market improved. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. Petro Holdings . Will never do business with them again. They are very reliable and prompt when there is a problem. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). They would not deliver, they would let you run empty. They arrived on time and performed great. It was an electrical connection that was causing my lack of heat. It was covered under my Service contract. I also was given a $125 credit as a new customer. First, you have the variable plan which fluctuates with market conditions and offers no price protection. It did not make sense since there was no problem before his arrival. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. For more information about reviews on ConsumerAffairs.com please visit our They do the job correctly. Robinson Pump Service Ltd. joined the Petroservice family. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. All Rights Reserved. And that's the Petro promise. They called at 2:30, said they had one stop before me and would be here around 3:30. Talking with the customer rep her best response was their oil is SUPERIOR than most company. (800) 645-4328 Want a quote from this business? K.W. Put $0 down on the latest energy-efficient systems. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. As a matter of policy, BBB does not endorse any product, service or business. I was with them for 12 years. Was told the tech would be out to today. Copyright 2022 Consumers Unified LLC. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. There are many local companies out there does that. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. I ordered oil on January 25th 2022 100 gallons for $325. BEWARE. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. He Service was taken care of quickly. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. Yes, Petro Home Services offers warranties. I called 800-645-4328 but not working number. That's peace of mind. Petro Home Services. Love that Petro has great people working for them. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . Put $0 down on the latest energy-efficient systems. Total repair was diagnosed and fixed quickly. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. *Some services may not be available in all areas. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. Yes, Petro Home Services offers emergency services. I am very happy I chose Petro Home Services. Regards, Petro Home Services. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Unsubscribe easily. They are always professional. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Natural gas services: use natural gas in your home? Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. Who are the largest shareholders of Petro Canada? The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. Data Provided by Refinitiv. Put $0 down on the latest energy-efficient systems. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. Star Gas Partners, L.P. He is also pleasant, helpful and willing to answer questions. If you continue to use this site we will assume that you are happy with it. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. The British use petrol to refer to the U.S. gas. Petro = petroleum gasoline. We are commonly referred to as Petroservice, our registered business name. BBB reports on known marketplace practices. The finished basement smell terrible as well. 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They have been servicing our house for 20+ years. Did not rush. Whatever it was, they fixed it. Well start sending you the news you need delivered straight to you. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. I would never use them in the future. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Please potential customer of Petro do not use this company. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. That's the Petro promise. They called at 2 and said they couldn't make it. All backed by around-the-clock Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . We have service plans, equipment installation and repair services to meet your needs. They had aThe combined purchase price of the distributorships was $18.6 million. Petro served my tenant. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. I left the company. This is a multi-location business. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. I lost my heat on Sunday November 20, 2022. Established in 1958 in Winnipeg, MB, J.A. Deliveries are automatic and we never run out of fuel. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Service Technician. Why does my dog like to lay on my side of the bed? Called later to let me know they were not coming. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Find your local office: See what services and offers are available in your area. Service call was under contract so no charge for the call. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. Home heating oil and propane services. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. When autocomplete results are available use up and down arrows to review and enter to select. Called for service at 7:30 Monday morning. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. Petro Home Services - Home It is derived during fractional distillation process and has a translucent liquid form. Clear price gouging. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. I emailed to the email address appeared on the new customer solicitation letter. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. When autocomplete results are available use up and down arrows to review and enter to select. Petro has always been dependable. Oil & Propane Delivery, Heating, Cooling, Plumbing, We offer everything from home safety to energy saving tips. I have fairly new furnace. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. Great! Petro has installed a new furnace and hot water heater over the last couple of years. They installed a new boiler or furnace for oil. Find your local office: See what services and offers are available in your area. I used Petro Heating and Air Conditioning Services to fix something. Our experts make it their mission to understand your home and the people in it. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Petro Home Services is Americas #1 home heating oil and total comfort services provider. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. Save the money with fuel and hire technician for service when needed. How do I know I can trust these reviews about Petro? time, or property do not do business with Petro. Founded 1903 With Angi since July 2012. We offer everything from equipment installation, to repairs and replacements. Had our heat back in no time. Copyright 2000 - 2023 Star Group, L.P. | Toll Free: 1-800-667-TANK (8265) | [email protected] | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. K.W. 2023 Petro Home Services. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. International Association of Better Business Bureaus. It bounced back. They need to have a more competitive price. Our educations resources are focused on home services, including generators, safety tips, DON'T USE Petro. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? I am an unhappy customer and I know I have choices and using this company is my worst choice. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers Their parent company, Petro is rated an F on the BBB. Hence the high price. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. heating & air conditioning/hvac, heating oil companies. I am very confused given I was put on a payment plan that was meant to cover a year. FAQ. There was no cost, we have a contract with them. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. How could it be ok before and then not after. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. BBB Business Profiles generally cover a three-year reporting period. Fixed everything, explained how to use system. I used Petro Home Services to install two toilets. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. This company want to charge for everything. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. I have to give a star and giving this company one is is way too much. We're the only name you need to know for all your heating, cooling and other home comfort. Our content is intended to be used for general information purposes only. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). 1.0. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. Deliveries are automatic and we never run out of fuel. Company said definitely in 2 days and broke that also. Petro Home Services. What are the three principles of cultural humility? They are constantly breaking appointments, One appointment was from 8-12. Maspeth, NY 30d+. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Well guide you through the process. indoor air quality, and more to improve your lifestyle. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. They called at 2:30, said they had one stop before me and would be here around 3:30. . heating & air conditioning/hvac, plumbing, heating oil companies. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act.
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