Again, this seems to happen most frequently with Netflix and HBO Now. Although it must be noted that no official ETA has been shared for the time being. A forum where Apple customers help each other with their products. I have the same issue but only if I use airplay to direct the audio to my speakers. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. Under Calibration, click Wireless Audio Sync. Agree, sync calibration seems to make it worse than if you didnt do it. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. This problem only happened after my Apple tv HD had it last update on September 20, 2021. The No. (Source 1, 2, 3, 4, 5) Heres how it works. Hasnt been a problem in the past. To start the conversation again, simply An Apple Watch ban is possible in the U.S. but highly unlikely. provided; every potential issue may involve several factors not detailed in the conversations You are using an out of date browser. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Sometimes it takes a couple of tries. There was a problem. All postings and use of the content on this site are subject to the. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. only. Get the best of iMore in your inbox, every day! I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Rcxecutioner, User profile for user: The company is currently conducting internal testing of the soon-to-be-launched application update. I reset everything from scratch. Also every 10 mins or so there's some sort of static issue. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. At any time, you can reset and repeat the Wireless Audio Sync test. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. 1 Home Entertainment Tech Resource. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Ccastle84. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. This doesnt correct itself until I restart the Apple TV. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. I have to add +250 to 300ms to have the sound properly adjusted. On iPhone: Tap Continue on the Wireless Audio Sync box. Restarting Apple TV fixes the issue temporarily. 1-800-MY-APPLE, or, Sales and Oct 8, 2021 11:21 PM in response to ayrtonoc. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. Thank you for confirming there are no differences in audio formats with both setups. Happening to me too across multiple apps including Apple TV+. I have tried all of your suggestions without any improvement. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. My device is set to auto update and is current. It was all beautifully synced before the update :(, Apple TV 4K, Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. My issues are with hard wired speakers fed via hdmi and not on all streams. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. All postings and use of the content on this site are subject to the. Audio playback sounds really odd on a surround sound system. All on 14.5, after resetting a couple of times. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Before this, he worked in the technology field across different industries, including healthcare and education. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. But recent updates to the Plex app are likely to be the culprit on other platforms. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! aigars16. Oct 2, 2021 3:04 PM in response to aigars16. Wait until Apple TV downloads the update. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. I'm a techy who is particularly fond of Android smartphones. So this seems to be purely related to the stream being played back from the Apple TV. Apple TV is way more stable. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. Interestingly, movie previews are apparently unaffected by the issue. Buy, install, and forget about it. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. Very disapointing. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. What can I do? A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. phillyknight, User profile for user: It is getting really frustrating. And this fix only lasts basically one day. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). Have exactly the same issues with the audio advanced to the picture. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Cookie Notice Disable Match Frame Rate, enable Game Mode, or reset all your settings. Especially the audio in movies dropping out. The problem happens multiple times on every episode I play, currently NCIS. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). the audio from the show or video doesnt work. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. I now have a denon x3700h, to also play ATMOS content as I have those speakers. David Camps-Campins1, User profile for user: Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. Oct 9, 2021 4:52 AM in response to Ccastle84. Really frustrating that this feature doesn't work. This is really blowing movie nights by the way. If not, then update the HomePods to 14.5 as well. frame matching etc. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. I have the same issue although I'm using bose smart speakers within my audio environment. ayrtonoc, User profile for user: This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Oct 4, 2021 1:09 PM in response to elmofles. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Privacy Policy. The audio loss seems to mostly impact more recent video files, but also some older ones. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. To start the conversation again, simply For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. I have tested with them and it's still not a problem. Hyper's new hub aims to be just what you need. Although if you reset the Apple TV you would have installed the latest versions of other apps. Shame on you Apple. The video signal is processed by. Just updated to the latest 14.6 release (version released yesterday). The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) I can no longer set the audio output device to be my HomePod stereo pair. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Oct 5, 2021 3:00 AM in response to aigars16. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Again, this is only fixed by resetting the Apple TV. Source. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. Typically I make it a few minutes into a show before it starts. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Apple disclaims any and all liability for the acts, Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. Your device will automatically restart while installing the updates. On all 4 of my AppleTVs. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Oct 8, 2021 6:36 PM in response to Ccastle84. In the meantime, let us know if you have any question about the feature below. It either starts buffering, loses sync with the audio track or loses audio altogether. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. PLEASE FIX ASAP! Before 14.5, the wireless sync tool did a great job, now it doesnt. Try to check if your TV has one. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. We aren't really able to speculate about upcoming tvOS releases. This doesn't typically occur with Disney plus or streaming movies from iTunes. Apple disclaims any and all liability for the acts, I have a high speed cable and running sound via hdmi . only. Set audio to "Best Quality Available". Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. Thank you for signing up to iMore. You will receive a verification email shortly. Alt1037, User profile for user: Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. Everything was just fine before the 14.5 update and now it's a shambles. Complete mess. I use my Airpods late at night so as not to wake my kids to watch stream TV. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. On my brand new Apple TV 4 K i tried to watch HAYU tv. Apr 30, 2021 7:08 AM in response to ashtv. Please fix this apple! elmofles, User profile for user: Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Been having this exact same problem with my AppleTV 4K and two homepods. One HomePod mini, AppleTV 4K. 1-800-MY-APPLE, or, Sales and Yep, same here. dangregory, User profile for user: We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. Tried everything without luck. I can hear the clicks when moving between app tiles, or opening an app. #1. Here's how the Galaxy S23 compares against the iPhone 14 Pro. In a 30 min show I'll have to do this 3-5 times. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. In five minutes it gets about 5 seconds off. I love technology and like to talk about the latest news in the Tech industry. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Recalibration does nothing. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. Benfeever, User profile for user: Please refresh the page and try again. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco omissions and conduct of any third parties in connection with or related to your use of the site. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. The Mac Pro is still available as the Mac to switch to Apple Silicon. All of my devices are running 16.1 and everything is on the same Wi-Fi network. ask a new question. Sony A80J lip sync issue with new Apple TV 4K. This website uses the TMDb API but is not endorsed or certified by TMDb. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. May 1, 2021 8:39 PM in response to JoppeA. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". Irritating Apple TV 4K, For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. Those affected can try it as a potential workaround and see if it helps. Delighted to have just upgraded my home cinema after about 14 years. Bryantrichar, User profile for user: Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. ask a new question. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. After upgrade to tvOS 15 airplay audio is out of sync. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Reddit and its partners use cookies and similar technologies to provide you with a better experience. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. All are using AAC audio codecs. Nov 30, 2022. quaffle, User profile for user: Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. This is happening across all of the live streaming apps. Please help! You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. The result is oversaturated colors that give skin tones and hair a seemingly Oct 8, 2021 11:23 PM in response to Ali_E1. Same thing here using airplay with my demon amp after updating tvOS to 15. Oct 5, 2021 6:16 AM in response to dangregory. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. after updating the iOS, my tv starts going out of time when I AirPlay the sound. It was on there for TVos 14.4 and have no idea why they took it out. An artist who likes to sing and play the guitar. First, make sure youre running the latest tvOS version on your Apple TV. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. only. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. No problem when the Apple TV is plugged on the TV but I lose ATMOS. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. My device is set to auto update and is current. It was never a problem with my old AirPods. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Funny thing is so android cast on my Sony TV is working perfectly. Play around with the value till the audio and video line up perfectly. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. Refunds. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Prior to tvOS15 this worked very well. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. This happens on all devices. Or even restart the show from the beginning. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. PS. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. ask a new question. Apple may provide or recommend responses as a possible solution based on the information Frustrating indeed. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. I am available to assist in any troubleshooting. frame matching etc. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. I have the same issues on almost all my streaming apps recently. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. I have an LG CX model and work in the AV industry. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Want to know more about us? May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Thank you again, I misunderstood the status of the signal. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Before its debut on Roku and Fire TV .