This company Is willing to settle for half of what they say I owe. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. We also do not buy debts the debt that you may owe is still owned by the original creditor. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. Rude! Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. I owed a bill to Sprint which I paid to Sprint. File your review. I was stunned. Convergent Healthcare | 3,323 followers on LinkedIn. It was founded in 1950 and currently has about 2,300 employees across 12 offices. My ultimate goal is to get the collection account off of my credit reports. Companies across the United States contact us to help them recover debts. Further dinging score. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. How does that work ? I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Convergent Outsourcing Sprint bill . I was told I owed Cox communications 200 dollars from over 5 years ago. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. This is your right under the FDCPA. Sprint sent account to collections, Convergent Outsourcing. Convergent Outsourcing help. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . I received a collection letter that I owed T-Mobile 166.80. Typically, Convergent Outsourcing is a tough egg to crack. Unfortunately, you cannot get your account number online at this time. Learn more. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. Do I handle the debt through Convergent? Convergent is required to password lock receipts due to housing sensitive information. Convergent Outsourcing, Inc. is a debt collection agency. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Shortly after paying it off they noted on my credit report that the debt was cleared. We value your privacy. I was a month to month plan. I called sprint, who was very eager to accept a payment to confirm if this was true. Watch to learn more! That said, about six months later I decided to clean this up. It took a few people and tries but they are finally deleting. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. They're just trying to meet their own metrics. If reporting correctly, it can stay on reports for 7 years from DOFD. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We appreciate the opportunity to respond to your concerns. (Sales might work too, you just want someone who can take your payment). I paid them in full. Companies across the United States contact us to help them recover debts. Like it or not. Unbelievable!! Some people have been lucky and it was deleted right away, though. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The records of Verizon Wireless show that your balance of $38.63 is due in full. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. In full! Wait. REBUTTAL BOX Work with Sprint directly if they still own the debt. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. If they agree that the entry is inaccurate, theyll remove it from your credit report. These people need to be stopped. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. FTC's website on credit. They said they didnt do that when clearly they did because it is listed as paid on my credit report. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. And that my Identy had been stolen last year. This company is horrible. After you submit your information, calls to your number will stop within 24 hours. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. My secondary goal is to get this removed ASAP. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . He said he was looking for Teresa **. General statment of, "according to sprints policy we cannot delete it. You may find that it wont budge, even after you try the strategies above. They wont respond to anything but complaints saying they have validated it which is a complete lie. If this is the case, consider contacting a professional credit repair company. I have sent numerous validation letters and no response! Re: Sprint sent account to collections, Convergent Outsourcing. Has your experience with this business or person been good? Enjoy reading our tips and recommendations. I'm down to one last account, and would like some guidance on how to tackle it. Received several calls from this Company. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! It was gone off my reports within 2-3 days. Well start sending you the news you need delivered straight to you. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. To obtain this information, its best to contact the applicable credit bureau instead. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. - Make the payment with them through chat. I don't dispute that I ever had a Sprint account. She said to give them a call and try to settle for less with them. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. If you weren't paying on it then it went to collections. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Join our community, read the PF Wiki, and get on top of your finances! Further information is available in our FICO Data Privacy Policy. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Press question mark to learn the rest of the keyboard shortcuts. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. I also called convergent and they only collecting on sprint behalf. They are now reporting the account as $0 balance but refuse to remove the account . I HAVE NEVER OWN A TOYOTA! If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. Convergent Outsourcing is not a scam. In business since 1950, Convergent is one of Americas leading collections agencies. Can I get some insider knowledge or feedback? A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. So I called the number listed he ask for last 4 of my SS# and address. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business Some dont. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. I disputed the claim and was told they would confirm with the company before any further actions took place. Sent collection notice for a bill with a wireless provider I have never used. I'm suprised they just won't delete it since it's paid and they were notified. Offers may be subject to change without notice. It dropped off after a while. The more complaints are filed by consumers, the more likely they will be investigated for fraud. New comments cannot be posted and votes cannot be cast. Sprint sent account to collections, Convergent Outsourcing. We also do not buy debts - the debt that you may owe is still owned by the original creditor. Further information is available in our FICO Data Privacy Policy. he said this was a bill collection agency. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. As of April 1st, 2020, Sprint is now part of T-Mobile! Sorry to hear. b***@convergentusa.com. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Phone calls must be made during "reasonable hours" only. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! Improving your credit takes time, but its worth it. The agent asked some questions, and at first I thought I was talking with someone from Sprint. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. They stated update will occur. One of our team members will walk you through the payment process and answer any questions you may have. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. It is on my credit report now. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. FAQs **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. - Send one more email to executive office asking nicely again to have it deleted. Create an account to follow your favorite communities and start taking part in conversations. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. We sincerely hope this represents a satisfactory resolution to your concerns. ". I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. Within 48 hours it was on my credit report dropping me almost 20 points. Many factors affect your FICO Scores and the interest rates you may receive. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. If push comes to shove and you need to take legal action, its your word against the agencys. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. It depends on how much they gave access to their system to Convergent. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. If the collections debt is paid there would be nothing to put on the credit. How do I setup a payment plan? I ended up paying the entire balance through sprint in order to get account removed. I owe 1,700. Originating in 1950, its current headquarters are in Renton, Washington. Why do these companies have such power to impact your credit so easily. If that means pay in full, so be it. If it is their collection dept., did you try to get them to recall the debt? https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". People would take advantge of it, skip a payment, and get a deletion. Work with Lemberg Law out of Wilton, CT. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. All rights reserved. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Convergent Outsourcing and its agents are not credit specialists. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. I never signed a contract). GO over it with them and see what they got. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. I have never purchased anything from this company and am not familiar with this billing. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Contact. If you weren't paying on it then it went to collections. We have reviewed the complaint and the related matter. Many factors affect your FICO Scores and the interest rates you may receive. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. It's the only way to shut them down. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. I never spoke to them again. I have been receiving calls periodically, have not answered these calls. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. So yeah. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. So, I called the number, and got on the phone with an agent. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Somehow before I did they bought the debt and are reporting it. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. We have been in business since 1950 and are a longtime member of ACA International. Check your credit report 30 days after you make your first payment. Why Ripoff Report will not release author information! Make sure they're going to recall the debt. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Sprint Trainer at Convergent Outsourcing . They need to be investigated for fraud!!! I am a bot, and this action was performed automatically. FTC's website on credit. More details on software and accessibility are available at WebAIM.org. Bryan Sankey's Phone Number and Email Last Update. How did you get in contact with them i need to pay something off but cant reach them. Learn more about Convergent Outsourcing or view your account with us online. My tertiary goal is to pay as little as possible. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. This is the best way to manage and repair your business reputation. Advertisers above have met our But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. How those businesses take care of those complaints is what separates good businesses from the rest. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Who is ED Magedson - Founder, Ripoff Report. I paid them a lump sum to settle the account. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. There, you will be able to submit your phone number to our Do Not Call list. I received a letter from Convergent saying sprint placed my account with their office for collection. This is one of the reasons I love the forum, helpful recent experiences. If someone knows please reply. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Don't dispute again, it will come back validated. So I wonder what step to take to file a claim against this company. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. Do you owe Convergent Outsourcing money? If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. Learn more about how we make money. . After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. Least it wont be counted as owed any longer and can age off in time. They also collect medical debts. I was so close to a derogatory free report. Convergent Outsourcing is one of the largest debt buyers in the country. I just went through this, except the CA for mine was ERC. R-1234567). Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . If you have an account with us, we're here to help! I told them I had never had an account with this place and have NEVER owed such an amount to anyone. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Dorado, PR 00646, Metro Office Park I decided to call Sprint today. thanks, just paid it. He said this Teresa ** could have had this phone number before it was given to me. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. ConsumerAffairs is not a government agency. I just want to know who to pay to make sure things are taken off of my reports. - Tell them you want to pay in full directly for your old bill. Deletions are a courtesy and some do it. I pay for that service through Frontier Communications who by the way ** me up from the onset. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Also make sure to file a complaint with your state attorney generals office. Have anyone dealt with sprint/ convergent outsourcing in the past? More details on software and accessibility are available at WebAIM.org. Ripoff Report has an exclusive license to this report. This is not correct as I owe no one anything or have any debt. Convergent Outsourcing, Inc. is a debt collection agency. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Convergent Outsourcing is a legitimate debt collection company. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I called Dish to confirm this and they said they have no record of a debt. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. This outsourcing the initial collections is not that uncommon. I called sprint back and spoke with a gentleman this time. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Convergent Outsourcing is a debt collection agency that's been in business since 1950. Your credit score will be affected by this Company. Doubt they will remove it. You also are directed to manage your account at midlandcreditonline.com. Press question mark to learn the rest of the keyboard shortcuts.