It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Entry level. I loved the bag, it's great, and super fast delivery, thank you. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Much better of you used dhl not ups. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. All previous emails sent to you from my private email prior to involving PayPal were ignored. I love my bag! Anyone can write a Trustpilot review. I received my parcel late and it then ruined a gift to someone. I love my bag! Here are 8 tips for writing great reviews. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. It was it left to sit in the pouring rain. I love JACQUEMUS! Here are 8 tips for writing great reviews. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. 1,501 people have already reviewed JACQUEMUS. They also gave me. Much better of you used dhl not ups. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Verification can help ensure real people write reviews about real companies. English. Received the order but the box looks like its thrown somewhere. Date of experience: January 19, 2023 RM Location: Remote live chat job, work online anyw in the world (United States preferred). Initiative 1: Creating Jacquemus' first physical store in Paris. Love the quality & style of the hat & quick delivery! We also ensure all reviews are published without moderation. My experience was amazing! Customer Care; Track an Order; Create a Return; FAQs . Free shipping on full-price orders over $100 USD and other orders over $300 USD. Find out how we combat fake reviews. Quality is great! The bag is okay but a bit dusty and dirty. Pretty things in your Shop Jacquemus is great!!! From the package to the product. $100 coupon code. Call now to get direct help from coinbase customer support executives. The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. Full-time - Part-time - Temporary -Contract. . Tag of the item was already taken off and placed inside of the side pocket. Read about their experiences and share your own! Read about their experiences and share your own! In addition, the fact of sending us a little booklet I find it super cool. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. I am very happy with my purchase! Companies can ask for reviews via automatic invitations. My order arrived in no time and im super happy! I ended up ordering through the site via paypal. This is unacceptable. Thank you very much.I especially loved the packaging- as always :). It goes against our guidelines to offer incentives for reviews. I am very happy with my purchase! The delivery was made very quickly and arrived in very good condition. Find out how we combat fake reviews. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email [email protected] Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. Incredible quality, lots of compliments. They sent my address wrong to UPS, told me it was my fault! You dont have to buy many Designer things to know that luxury products are sent in box. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. was ok but the delivery with UPS was HORRIBLE. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. Love you. Delivery was left on doorstep whilst I was at work. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. My order arrived in no time and im super happy! Find out how we combat fake reviews. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. After 60 days, we will attempt to assist with repairs and/or obtaining . Companies can ask for reviews via automatic invitations. . and our Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. The quality of Le Grand Bambino bag is amazing. I love that it was delivered to me super fast! It was left on my porch in the pouring rain for two days. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Avoid. I love that it was delivered to me super fast! Privacy Policy. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Anyone can write a Trustpilot review. Pretty things in your Shop Jacquemus is great!!! Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. Please send an email to [email protected] or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) Incredible quality, lots of compliments. Easy to arrange refunds etc. The ordering was easy and the quickness of the shipping was amazing. Ordered a bag and returned it. Cookie Notice We will get back to you within 24 hours. 2023 Trustpilot, Inc. All rights reserved. A real shame because you spend a lot of money on this premium brand. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . Shop with us and discover why Mytheresa is your final destination for online shopping for women. The quality of Le Grand Bambino bag is amazing. The pants were the perfect color, fit well and well made! Its just that they grew so fast and I think they were taken aback from all the success. It was left on my porch in the pouring rain for two days. Companies can ask for reviews via automatic invitations. Thank you very much.I especially loved the packaging- as always :). The delivery was made very quickly and arrived in very good condition. Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. Do you need help? Hope i could get an answer as soon as possible. Call Us. Love the quality & style of the hat & quick delivery! For more information, please see our Incredible quality, lots of compliments. Verification can help ensure real people write reviews about real companies. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. Sign out of Your Account on the Amazon Website. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Sizing is great, the quality is superb and I will certainly reorder from the website. What we offer: + Competitive hourly rate of $16/hour. I ordered the wrong size and had to return the item. more. was ok but the delivery with UPS was HORRIBLE. In addition, the fact of sending us a little booklet I find it super cool. Even though the shipping was super fast, the cap i received unfortunately is not properly black. Job Description. Im a big time jacquemus fan and have been for years. Thank you! Simon talked about it and said they had big problems in may June but I think its resolving. I am very happy with my purchase! When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. Position: Remote Customer Support. All rights reserved. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. From the package to the product. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. We use dedicated people and clever technology to safeguard our platform. Incredible quality, lots of compliments. Manage Your Backup Payment Methods. The bag is okay but a bit dusty and dirty. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. Because of this I wouldnt order again.. Verification can help ensure real people write reviews about real companies. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. I ordered the Grand Bambino bag. My experience was amazing! On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We use dedicated people and clever technology to safeguard our platform. I cannot track my order and furthermore they delay it more than it should alwayss. It goes against our guidelines to offer incentives for reviews. Delve into our exclusive selection of designer must-haves. I think they assume people wont call and they will just keep your money. Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. The packaging, payment, etc. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. You are very welcome to get in touch for size and styling advice or with any further questions on your order. 6 more replies. Because of this I wouldnt order again.. Because of this I wouldnt order again.. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Please email us at [email protected] In addition, the fact of sending us a little booklet I find it super cool. The pants were the perfect color, fit well and well made! Product well represented in PDP (would be nice to get a closer shot of the material). The pants were the perfect color, fit well and well made! We use dedicated people and clever technology to safeguard our platform. Fabulous Quality and Design! Really poor ordering from France to the UK. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Overnight shipping is available for $20. All previous emails sent to you from my private email prior to involving PayPal were ignored. Coinbase customer service number. I ordered the wrong size and had to return the item. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. was ok but the delivery with UPS was HORRIBLE. It makes sense why someone returned it after removed tag of the item. 1-888-550-9675. Users can call our helpline number to resolve their crypto related ptoblems quickly. . It looked absolutely beautiful on the site. or fill in the form below. The bag is okay but a bit dusty and dirty. + Paid training & PTO. I love JACQUEMUS! Will definitely order again! Contact them on WhatsApp, they always answer. I was very disappointed with my purchase. Fabulous Quality and Design! Free shipping on full-price orders over $100 USD and other orders over $300 USD. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Privacy Policy We use dedicated people and clever technology to safeguard our platform. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Overall it was great! 1. We also ensure all reviews are published without moderation. Suggested companies are based on peoples browsing tendencies. It was it left to sit in the pouring rain. I started emailing customer service, messaged the customer service Instagram, nothing. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. - Reliable internet access for 4-hour periods of time. The delivery was made very quickly and arrived in very good condition. It was left on my porch in the pouring rain for two days. I love your collections every year. It was it left to sit in the pouring rain. I love jacquemus and its style and the quality is on top! 2023 Trustpilot, Inc. All rights reserved. and the service is great and shipping is fast! Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. It goes against our guidelines to offer incentives for reviews. Buy collage-effect dresses and separates online now at NET-A-PORTER. FWRD Customer Service. I recommend shopping at Jacquemus. Mostly impressed on just how fast it was delivered! Training: 11 weeks, Monday-Friday. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Also the condition of the leather was really bad. then delayed it even more by not contacting UPS quick enough. The website is very userfriendly, I found everything great. And then I received my scarf .. wonderful. JavaScript seems to be disabled in your browser. I love my bag! | Read 41-60 Reviews out of 545 Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. We use dedicated people and clever technology to safeguard our platform. It will consist of art and design, itt will have People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Verification can help ensure real people write reviews about real companies. Love the quality & style of the hat & quick delivery! . I love my bag! - 10 Hour availability per week. Here are 8 tips for writing great reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. With my coupon I ordered jeans and they were send in two days, received three days later. Sizing is great, the quality is superb and I will certainly reorder from the website. Coinbase customer support number is online now. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. But except that, everything was very good. Anyone can write a Trustpilot review. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. ;). Worldwide Shipping. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! Love the quality & style of the hat & quick delivery! I love my experience so far and definitely will buy more. Therefore it looks old or used. From the package to the product. We also ensure all reviews are published without moderation. Beautiful experience! I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Fast delivery, very nicely packed.Amazing product. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. Everything was amazing. I am always extremely pleased with all the items I have ordered. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . | Read 21-40 Reviews out of 698 You can also place your order with our team on the phone. Take a brief survey about today's visit . I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. I love your website design, I love your brand. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Anyone can write a Trustpilot review. I love JACQUEMUS! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The order arrived on time and every item came very well packed. I cannot track my order and furthermore they delay it more than it should alwayss. I love that it was delivered to me super fast! But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. By the time I got home it wasnt there. Please enter the details of your request. I love your collections every year. Got this a gift for my wife, she fell in love with it! The packaging, payment, etc. We use dedicated people and clever technology to safeguard our platform. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Continuez, vous etes parfait.Tres belle journee. I am still waiting for the product and I have not received any email when they will send to me . Quality is great! And of course, the items were beautiful when they arrived. Beautiful experience! Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Call now to get direct help from coinbase customer support executives. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. I ordered the Grand Bambino bag. The refund was almost instant, but I originally placed via paypal. Select a Default Payment Method. I loved the bag, it's great, and super fast delivery, thank you. Companies can ask for reviews via automatic invitations. When it was delivered I wasnt home. The return process was perfect and easy! I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. We also ensure all reviews are published without moderation.