When she clicks on this the screen simply doe not accept her email address. Please tell me HOW to get through to A PERSON to deal with this. Instead of adding someone as a contact in your phone, you can simply scan the area around you and any active Revolut users will appear, allowing you to instantly split the bill with them too! If you'd just like to speak to someone about an issue that's concerning you, please contact us through the Revolut app. If you still have your phone, in the app click More and then Support. and then Support. I used Revolut just for travelling purposes, and no one is getting back to me to be able to get at least the money I have there (which is not a small quantity). Hi I cannot access the app. 24/7 customer support to all users! I applied online. The US Institute also asks for a SWIFT number, only BIC-number(REVOGB21) is given for my USD account !? Are you sure it starts with GB38 not GB18? Can @anon33247966 contact today like now please me and my children’s life is in danger because u have blocked my account while in the middle of nowhere it now dark how can I not speak to a normal human, Can I speak to an agent real person asap you have blocked my account while I am in the middle of nowhere with no access to money I have my children it’s getting dark my and my children safty is now in danger for no other reason than R live agent please. Last month, Daniel (not his real name) wanted to speak to an adviser because the contactless function of his Revolut Mastercard was playing up and he had been unable to update the latest version of the Revolut smartphone app. @revolut I need to speak to someone urgently about my account. A Comparison of N26 Vs Revolut in Ireland A Summary of N26 . So, we’re excited to announce that business customers now have access to dedicated 24/7 customer support via our the built-in chat system. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Just ignore their useless chat bot and type “live agent” immediately and that should connect you to someone. Why is it impossible to call revolut support? It’s really important can you help me please. I have USD account, IBAN-no: GB38 REVO 009 7032 XXXX XX. I honestly have no problems looking up the balance, I just thought it might be a question Rita could answer without problems. I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. If you still have access to the app, block your cards from the app. They clearly don’t have enough people to answer these queries and they need to understand the impact of this. The feedback you provided and shared with us is deeply appreciated, so we can work on improving our service and make sure we give the best service available. It was intense. Powered by Discourse, best viewed with JavaScript enabled. Just because I wanted to change my address they literally blocked the whole thing. Lia has watched other Revoluters attend and speak at conferences with the support of their line managers, and hopes to one day share knowledge about her work at Revolut in that setting. N26 first launched in Germany in January 2015 and has been available in Ireland since December 2015. If you or someone you know is part of or was once part of a group with similar abuses going on … The process took 2 weeks. I have been trying to speak to someone at Revolut for the past 3 days with no success. Just to clarify, RITA at the moment is able to help with FAQ questions. Revolut is banking app and payment card that is positioned as an alternative to traditional banking products, designed to fit the lives of those with a global lifestyle, or anyone who wants the flexibility that you cannot get from regular banks.. Revolut’s goal is to adapt to the needs of clients, giving them control. I typed live agent in the chat and nothing happened. I just asked if you are sure that you are using the right IBAN. que dois je faire merci ??? Revolut has seen an impressive surge of growth in three years. You can now create a vault with someone else and use it like a normal vault. I want a human being that speaks English. Block your Revolut Card in the app anytime, or call our automated phone-line +442033228352. Contact through Twitter or Facebook xxxx possibly you can verfy yourself my USD account specifics. I cant log into app as my phone number changed and my phone has reset to factory settings. No, I can not verify it. this shouldn't be so hard. Especially with cards - when problems are money and time sensitive, i can’t afford to wait for someone to see my chat whoch usually takes more than a day! now i cant access my account or do anything, and not contact revolut. We are here to help you. We know, it’s been a long time coming, and ever since you started asking, we’ve been working hard to make it a reality. For example: “How can I exchange?”. I have provided the documents requested immediately but things are not moving on … Thank you. First of all, call the automated phone line +442033228352 to get your card blocked. But for nearly one month my account is restricted and can’t get even … I have written you privately here on FB and got no reply, I have written to your email feedback and no reply. Revolut has really bad customer service, I am fighting to reach someone to help me. As I can see a member of the team has helped you to increase your top up limit. Or you can email us at [email protected]. Daniel is communicating with my wife via the online chat in her app. I interviewed at Revolut in November 2020. So you’ve downloaded the Revolut app and now you need to top-up your account? Get started with Revolut in seconds. Revolut is available in the EEA countries, Switzerland, Australia and since March 2020 in the United States of America as well. As above, try contact via Facebook or Twitter. Fake Revolut number on Google. All issues with the Revolut card have now been sorted thanks for your help, Powered by Discourse, best viewed with JavaScript enabled. Created with Sketch. Please tell me HOW to … Fintech startup Revolut is making vaults collaborative. Some mod please close this thread, thanks! Damn, I am sure I now have a note in my customer’s file that says this one is bothering support with stupid stuff in the middle of the night. The American institution sending money, says this IBAN is not VALID ? Then, please try one of the following: 2. What do I do please. my tel. As someone who needs to make several small exchanges each year this app was marvellous, even though I find it really difficult to navigate the app. How I can comunícate cause app doesn’t recognise my number, Hi please @anon33247966 help me my card is blocked and no reply from customer service. Originally, vaults … As it turns out banking circle had informed Revolut 3 weeks ago the money had now been sent to the right account ( meaning I double paid). I have uploaded the documents required to increase my limit more than 24 hours ago and still no reply I have also been waiting for over 35 hours for someone to answer me but still no one replies. What SWIFT number does a REVOLUT USD account have ? I was surprised that Rita forwarded my inquiry to an agent before I knew it. Hi it says there is a problem and to try again.later it has done this since Sat. Please I need help. 1,187 talking about this. Kicking off with £1.5m in investment the same month it launched, followed by a £1.5m Seed in February 2016. I do not want to look on the web. We'll send you a message with a link to download the app. I’d hate to lose the human touch completely. 3. It does not show an error, or any other information, it simply does nothing. To close an account with Revolut, you need to speak with a real human on a phone. That feature was implemented - so now you can go back and talk to Rita. Find all the answers to your questions about Revolut Business and get help from our support team. Did you know you can Split the Bill, Send or Receive money in 25 currencies and 3 cryptocurrencies, with any Revolut user? Massive apologies for this inconvenience. Revolut Values - Never Settle. Revolut Team perfectly understands how financial matters are important to our users and we treat them with a high level of care and accuracy to meet all expectations. Revolut uses the best exchange rates and… From the beginning of September to early November, I had: - 1hr interview with a current product owner - 1 week long take-home data analysis task - 45min interview with head of Revolut Business - 1hr 30 min interview with Vladimir, cofounder of the company - 1hr interview with a … Select your friend from the contact list who you want to send or receive money (Note: if they’re nearby tap ‘Find people near me’ and we’ll connect you to them in seconds!) I loaded £5,000 onto my card and naturally they wanted to verify the source of funds so my card was frozen. Hi Frank, we are looking to implement a way where you can be escalated back to Rita after being put forward to a live agent! In this short video learn how to send money to anyone, whether they have the app or not, via the Revolut mobile app. We are here to help you. .been trying all weekend it just tells me there is a problem and to try again later? You claim the chat in the App is a 24/7 service when clearly it is not. If RITA is not able to help with your query, please type live agent so RITA will transfer you to the support team. Why is fin-tech firm Revolut so controversial ... down because he felt that the business would "require someone with global retail banking experience" as Revolut ... prompt victims to speak out. Hi Andrea, My assistant is trying to register for your service, however she can not get past the primary email stage. @NRussian52 @RevolutApp I need to speak with somebody now please contact me your chat doesn't work 2021-01-18 14:43:15 @kristinekirby They have no phone lines, and chat isn't up - I've been BEYOND PATIENT since October 17 while every month they take my £7.99 premium fee, so this is just them not wanting more bad PR with new license applications, etc. We were built by a bunch of people who refused to … How doe we resolve this and get her up and running with a card? In-app support chat what do i do?? Phone number. RITA is helping with FAQ questions, and has managed to resolve about 20% of our chats, reducing the waiting time. physical cards are free for Italy - NO EMAIL SUPPORT?. It might be a good idea if Rita asks one: “do you want this being transferred to a live agent?”. To chat with an human you need to type “live agent” into the chat window. Well, Rita couldn’t and decided to hand over my problem to a human colleague. Ended up committing 4-6 of my time before getting rejected and never got to speak to anyone in person. Please don’t feed the trolls. Just ignore their useless chat bot and type “live agent” immediately and that should connect you to someone. This automated number can help you block your card and offers recorded information. Just because it always works for you is no reason to attack others who get less than good service. Would you have a phone number pls? 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