Call us toll-free at 888-272-4665 Navient – U.S. Department of Education Loan Servicing Box 9635 Wilkes-Barre, PA 18773-9635 (800) 722-1300 Hours of operation: Monday – Thursday 8 a.m. to 9 p.m., and Friday 8 a.m. to 8 p.m., ET. 001-317-570-7397 (charges apply) Box 9988 Spanish; MEX/LATAM Spanish; Search Navien. Navient offers student loan refinancing through its NaviRefi product, which is available to Navient customers by invitation only. Include any special instructions on a separate piece of paper. UK: 0345 788 8444 (24 hours, 7 days a week) Overseas: +44 3457 888 444 . Navient The Interest Rate you pay will be determined after you apply and select your interest rate type; the fixed interest rate range will be between 3.00% - 5.60% (2.75% - 5.35% with auto pay discount) and the starting variable interest rate range will be between 2.12% - 4.58% Box 4450 Portland, OR 97208-4450 We may receive compensation from a partner when you select a product on our website. P.O. Quarterly Interest Statement While you're in school or during your grace period, we keep you apprised of your outstanding interest owed and your anticipated payment begin date. Send payments for accounts beginning with "E" to: U.S. Department of Education P.O. If you have any questions or comments about this policy, you are welcome to write or call us toll free at: Navient Department of Education Loan Servicing P.O. Please do not include any personal information such as account numbers or social security numbers. Box 4450 NOTE: If you don't have your account number, sign in to Account Access to obtain it. Military . P.O. Address for sending payments: Navient – U.S. Department of Education Loan Servicing P.O. Comments. With this in mind, Sallie Mae Customer Care Advisors will be available via chat, through our Sallie Mae app, and by phone. This video support assistance allows you to share live job site video with our technicians using your smartphone camera. Navient Wilkes-Barre, PA 18773-9640 Remind me when call center opens. Summary Toggle Navient statement on supporting federal and private student loan borrowers nationwide during COVID-19 pandemic. With an income-driven payment, your monthly payment may be as low as $0. We provide asset management and business processing solutions to education, healthcare, and government clients at the federal, state, and local levels. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Pro tips & talking points. Box 9640 Fax: 866-266-0178 Email: [email protected]. International Fax: 001-317-841-1713 Customer Service Remove; Remove; Confirm Email. Also, enclose any supporting documentation relevant to the dispute. August of 2015, The Consumer Fraud Protection bureau found that Naivent was violating Federal Law. The payments are fixed amounts with a minimum of $50 per month. Call us toll-free at 888-272-4665 Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET To email us, log in and access the Email Us feature in the Help Center. ET and Friday 8 a.m. - 8 p.m. There are four types of income-driven repayment plans: Income-Based Repayment (IBR), Pay As You Earn (PAYE), Revised Pay As You Earn (REPAYE) and Income-Contingent Repayment (ICR). Borrowers can choose their payment plan, apply for payment deferral or … Navient employees support 58 Delaware-area children this holiday season. Supervisors and team leads are very supportive for the most part. Learn about federal student loans Navient may service for you. Navient also services private student loans and loans made under the Federal Family Education Loan Program (FFELP). As always, we are committed to providing the best possible service to our customers while also keeping our employees safe. How to contact Navient customer service You can also get details about your student loan by contacting the Navient customer service department: Phone: 800-722-1300. A student loan servicer may be different than your lender. Installer/Service Locator; Distributor/Sales Rep; Product Registration; Training; Where to buy; English. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. If you consolidate your federal student loans, you can repay for up to 30 years. Forbearance and deferment can help you pause or postpone your payments for a temporary period. Here are the numbers you need: Current accounts. International Fax: 001-570-821-6585 There are various ways to contact Navient customer service: Navient Hours of Operation: Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm E, Navient Email: Log in and access the “Email Us” feature in the Help Center, Navient Social Media: Navient Facebook and Navient Twitter. Education Deferment: This postpones your payments if you are in a graduate fellowship, medical or dental residency, medical or dental internship or related educational program. Social Media Hours: M-F 8 a.m. to 5 p.m. Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET In total, you can communicate with Navient using 3 different media: phone, web, facebook. Box 9000 At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. In this guide, we will discuss: A student loan servicer collects and manages your student loan payments. Box 2970 Omaha, NE 68103-2970. Ultimate Guide To Pay Off Student Loans Faster, 7 Ways To Reduce Your Student Loan Interest Rate, Ultimate Guide To Lower Student Loan Payments, Must live near a branch in California; New York City; Boston; Greenwich, Connecticut; Palm Beach, Florida; Portland, Oregon; or Jackson, Wyoming. Phone 800-472-5543 (800-4-SALLIE) Box 4450 Navient offers several student loan repayment options: Standard Repayment Plan: A standard repayment plan lasts up to 10 years. In total, Navient has 7 phone numbers. Navient's next dividend payment will be US$0.16 per share, on the back of last year when the company paid a total of US$0.64 to shareholders. Navient – U.S. Department of Education Loan Servicing Be sure to include your remittance slip and write your full account number on your check. For federal loans, you can also write to the U.S. Department of Education, FSA Ombudsman, 830 First Street, Fourth Floor, NE, Washington, DC 20202-5144. Scroll to top. To email us, log in and access the Email Us feature in the Help Center. There is always someone willing … Navient will notify investors when earnings results have been issued by a news release over a wire service and on Twitter @Navient. U.S. Military Contact. How to reach Navient customer service Navient contact number: 1-800-722-1300 Navient hours of operation : Monday - Thursday 8 a.m. - 9 p.m. Make Lemonade is a free comparison website that empowers you to live a better financial life with helpful content, tools and calculators. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. How do we make money? Navient employees raise more than $250,000 for United … You can also enroll in an Income-Driven Repayment plan, which lowers your monthly payment based on your discretionary income. This helps us to support our website, offer free content and calculators, and continue to be one of the leading sources on personal finance. Please consult a licensed financial professional before making any financial decision. If you face financial hardship or lose your job, Navient offers several deferment and forbearance options. Live on February 16th, 2021 at 4pm EST We will host a virtual launch introducing our new combi-boilers and boilers. How To Contact Navient Customer Service. In total, you can communicate with Navient using 3 different media: phone, web, facebook. If you don’t know your loan program, log in to your account and view your loan types on your Account Summary. We support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back office transaction processing, customer service center operations, and integrated on-street parking management services. Navient has a page or online help desk for customer service, but you can also call them on the phone. Therefore, it’s important to understand all your repayment options because your student loan servicer may be acting in its own best interest rather than in yours. This is an overview of the Navient Horseheads campus or office location. You could have more than one loan servicer if you have multiple loans. We may receive compensation from a partner when you select a product on our website. NOTE: If you don't have your account number, sign in to Account Access to obtain it. All financial products and services are presented without warranty or guarantee. General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T … To email us, log in and access the Email Us feature in the Help Center. Phone number: (800) 722-1300. Cosigner Loan Payments: Your Email. International: 303.696.3625. International Fax: 001-317-578-6700 This may include your monthly statements, records of communication with a Navient customer service representative, emails and other correspondence. Philanthropy. There is always someone willing to help via email or a phone call away. The best way to pay Navient for your student loan payment is on the Navient website.You can use your Navient student loans login. All rights reserved. Navient was spun off as a separate company from Sallie Mae in 2014. Enter other… Message. » MORE: Navient customer service: What they can do and how to contact. Resources are available to assist borrowers who have tried unsuccessfully to resolve a problem through their servicer. Examples of Loan Types: Direct Loan — Subsidized/Unsubsidized; Direct Consolidation Loan; Direct Parent PLUS Loan; Direct Graduate PLUS, Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET. The repayment term is 10 years (and may be up to 30 years for a Direct Consolidation Loan). TDD: 877-713-3833 Navient and the Navient logo are registered service marks of Navient Solutions, LLC. P.O. Tax statements are available! Pros. We are not affiliated with or endorsed by the U.S. Department of Education or any other government agency. Current hold time. Contact Navien customer service. When you register on the Navient website, you will create an ID and password. Providing technical support for monitoring of electronic file delivery and assistance with School Servicing Portal navigation. International: If the 800-722-1300 toll-free number doesn’t work for you, call us at 317-806-0580 (charges apply). May of 2015, Navient paid out 60 million to 78,000 members of the military that were charged excess interest on their loans. As always, we are committed to providing the best possible service to our customers while also keeping our employees safe. Paying by Debit Card – On this page, select your loan program and call the toll-free number. Account numbers on borrower statements are preceded by "E," "D," or "J" to indicate the appropriate payment address. Please note that the rates and terms on our website are estimates and may change at any time and/or differ from your final rate and terms. Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET Shareholders – Send us correspondence Checking Your Rate Doesn’t Affect Your Credit Score. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. 18 talking about this. Then say “Make a Payment” and follow the automated system prompts. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Your full name, address, and account number; Identification of the specific credit report tradeline(s) disputed and details regarding the reason for the dispute. Social Media Hours: M-F 8 a.m. to 5 p.m. You can contact the Office of the Consumer Advocate at [email protected] or by calling 1-888-545-4199. 18 talking about this. Navient, which spun off from Sallie Mae, has more than 10 million student loan customers and services more than $300 billion of government and private student loans. Cons. Navient is a leader in loan management, servicing and asset management. General Correspondence and Submitting Documents: In its most recent annual report, Navient says it services 6 million student loan borrowers, of which 12.7 percent are more than 30 days past due. Interest Rate upon approval All rates are in terms of Annual Percentage Rate (APR). If you have federal student loans, the U.S. Department of Education assigns you a student loan servicer when your student loan is disbursed to your college or graduate school. Phone number: (800) 722-1300. Unemployment Deferment: This postpones payments for up to 36 months if you lose your job or work less than 30 hours per week. UK: 0345 711 4477 (24 hours, 7 days a week) Overseas: +44 345 711 4477 . Military Service Deferment:There are various options for borrowers serving active military duty or in the National Guard. April 24, 2020 — Our mission at Navient is to support our student loan borrowers, regardless of where they live or go to college. Loan Payments: Make Lemonade is a 100% free website whose mission is to empower you to live a better financial life. ET Nelnet contact number: 888-486-4722. Read More. Your full name, address, and account number; Identification of the specific credit report tradeline(s) disputed and details regarding the reason for the dispute. The Navient call center that you call into has employees from Indiana, Ohio, Delaware and is open Mon-Thu 8am-9pm, Fri 8am-8pm EST according to customers. Call us toll-free at 888-272-5543 Economic Hardship Deferment: This postpones payments for up to 36 months if you face financial hardship. Job Applicants – Join our team Quick access numbers. We or our third-party service providers may place and read data stored (via session and/or persistent "cookies" or other device specific storage capabilities) on the device you are using, and use other technologies such as Web beacons, clear GIFs, tracking pixels and tags, when you visit or use our Sites or open a Navient email. Parent PLUS Deferment: This postpones payments for Parent PLUS Loan borrowers with a child enrolled in school. Subject. Navient We enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. We're here for you - and we're happy to answer all your questions, so please contact us any time. Other logos are trademarks or service marks of their respective owners. How to make student loan payments to Navient, Education Loan Finance Student Loan Refinancing Review, Splash Financial Student Loan Refinancing Review, Laurel Road Student Loan Refinancing Review, First Republic Student Loan Refinancing Review, Federal Student Aid (FSA) Ombudsman Information Checklist, The Best Banks To Refinance And Consolidate Student Loans. Box 2837 Portland, OR 97208-2837. Learn about Navient's leadership, products and services, and contact information. Select the program or topic you need to contact us about. In addition to servicing federal student loans, Navient is known for consumer lending and business processing solutions. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. Portland, OR 97208-4450, General Correspondence: Member Services. Navient, which spun off from Sallie Mae, says its federal student loan customers are 35% less likely to default on their student loans. Box 4450 This helps us to support our website, offer free content and calculators, and continue to be one of the leading sources on personal finance.Read more. © 2021 Navient Solutions, LLC (NMLS #212430). Fax: 800-443-9723 We provide asset management and business processing solutions to education, healthcare, and government clients at the federal, state, and local levels. Please refer to your state's relevant authority. Keep copies of any letters, bills or emails about your account. Wilkes-Barre, PA 18773-9000 Box 9635 Wilkes-Barre, PA 18773-9635. Student loan servicers can help you with student loan payments, but they are not necessarily acting as your financial advisor. Could potentially increase the starting pay. completely free and provided to help you make better financial decisions. Box 9555 Social Media Hours: M-F 8 a.m. to 5 p.m. Navien Technical Support offers real time remote video support assistance through Visual Support - RemoteCall on your Apple or Android smartphone. How do we make money? Send message If you need to send NCU personal information, you may do so securely by clicking here. In 2017, over 6,70 Federal complaints and 4,100 private complaints were filed against Navient. Cosigners, please be sure to send your payments to the cosigner payment address. Examples of Loan Types: Sallie Mae Smart Option, Signature, Tuition Answer, Career Training. Also, enclose any supporting documentation relevant to the dispute. Please review our Advertiser Disclosure. P.O. All our content, analysis, tools, resources and reviews are... completely free and provided to help you make better financial decisions. Fax: 866-266-0178 International Fax: 001-570-706-8563 Loan Payments: Navient – U.S. Department of Education Loan Servicing P.O. Navient Navient's (NAVI) strategic moves, cost-control efforts and strengthening of business processing continue to drive growth, partly offset by regulatory issues and high debt burden. It's not always clear what is the best way to talk to Navient representatives, so we started compiling this information built from suggestions from the customer community. How to contact Navient customer service You can also get details about your student loan by contacting the Navient customer service department: Phone: 800-722-1300. Make sure to sign up for auto pay so that your student loan payments are automatically withdrawn from your bank account each month. The information here includes toll-free numbers, hours of operation, and payment addresses. Wilkes-Barre, PA 18773-9533 Copyright © 2021 Make Lemonade. Navient celebrates anniversary of military customer service team. Wilkes-Barre, PA 18773-9635. With this in mind, Sallie Mae Customer Care Advisors will be available via chat, through our Sallie Mae app, and by phone. This office is the major Navient Elmira, NY area location. Toll-free 001-888-272-5543 or You’ll need your bank account information to make an Electronic Funds Transfer. Wilkes-Barre, PA 18773-9988 Employment Verification – Visit The Work Number or call 1-800-367-2884. What's Hot? ... A replay of the webcast will be available via the company’s website approximately two hours after the call’s conclusion. Box 9635 Wilkes-Barre, PA 18773-9635. Extended Repayment Plan: An extended repayment plan give you up to 25 years to repay your student loans. Navient services 25% of all student loans in the United States. Box 9635 Wilkes-Barre, PA 18773-9635. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. Contact us 24 hours a day 7 days a week for the best customer service! Box 4450 Portland, OR 97208-4450. Email: [email protected] Shopping T-Mobile For personal: 1-800-T-MOBILE For business: 1-844-428-9675. Original review: Dec. 27, 2020. COVID-19 Update – We’re here to help. If you’re interested in learning … I suppose it could have … Get the latest personal finance advice delivered directly to your inbox. U.S.: 888.486.4722. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. Credit cards. P.O. Here's what … For Schools and Financial Aid Officers. The results and default figures shown in our tools and calculators are hypothetical and may not apply to your individual situation. Loan Customer Log In. Call 888-545-4199 or email [email protected]. I have been working at Navient full-time for more than a year. Your Name. Send payments for accounts beginning with "D" to: Nelnet P.O. Find out all the ways to contact the NatWest customer service departments for all of your needs, we are more than happy to help. Learn more. Mon-Thurs and 8-8 on Fri (ET) General mailing address: Navient – U.S. Department of Education Loan Servicing P.O. You may experience longer than normal hold times when contacting us. Loan Payments: You borrow a student loan from your lender, but you make payments to your student loan servicer. Phone. Providing support for schools to assist with borrower related issues/repayment counseling, enrollment updates, or guidance with our online reports. The content and reviews on Make Lemonade are based solely on the author’s opinions, and is not provided, approved, endorsed or reviewed by any financial institution, bank, credit card issuer, hotel, airline or any partner or other entity. Journalists / Members of the Media – Visit our Newsroom Connect With Navient. The Servicemembers Civil Relief Act (SCRA) caps the interest rate on both federal and private student loans for borrowers and cosigners. Navient, which operates independently from Sallie Mae, focuses on the enhancement of its customers’ financial success. Mon-Thurs and 8-8 on Fri (ET) General mailing address: Navient – U.S. Department of Education Loan Servicing P.O. Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET You may also have FFELP loans like Stafford, Graduate or Parent PLUS, and consolidation loans. You can call Navien at toll free number, fill out a contact form on their website us.navien.com, or write a letter to Navien, Inc, 20 … This website uses cookies. Do you have student loan interest to claim? Navient customers will not receive a phone call offering to transfer your loan. You may also contact the U.S. Department of Education Ombudsman: Refinance your student loans with Earnest today. It’s the servicer’s highest customer service office. Navient also offers an Income-Sensitive Plan (ISP) for FFELP Loans. Submit. General Correspondence and Submitting Documents: Navient and certain of its affiliated companies are federal, state and/or local government contractors. 25 talking about this. Call Us. While Navient also services FFEL (Federal Family Education Loan) and private student loans, in this article, we address federal DIRECT loans only. Email: [email protected]. Providing support for schools to assist with borrower related issues/repayment counseling, enrollment updates, or guidance with our online reports. Navient is a leading student loan servicer thatservices federal student loans and Parent PLUS loans for the U.S. Department of Education. How it Works. Fax: 800-848-1949 International: A full-service transportation management company and a leading provider of parking and tolling management solutions. Examples of Loan Types: Stafford — Subsidized/Unsubsidized; Consolidation; Parent PLUS Loan; Graduate PLUS. Credit cards featured on our website may not be available through our  partner or partners. Fax: 866-266-0178 Customer Service for J.C. Penney's in Alabaster, AL 35007 has never resolved one single issue for me. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. $ 0 successful Education loan Servicing P.O, log in and access the email us feature the. Analysis, tools, resources and reviews are... completely free and provided to help you select a product our. May do so securely by clicking here impact to your questions, so please contact us.. — Subsidized/Unsubsidized ; Consolidation ; Parent PLUS, and process your payments the. Toll-Free number doesn ’ t receive any late fees or negative impact to your individual situation navient.com or calling. N'T have your account number and sufficient detail so that we can help you make better financial life helpful. Provide your account number and sufficient detail so that your student loan servicer our recommendations... To help Education navient customer service number hours ( and may be up to 25 years to repay your student,! May do so securely by clicking here to obtain it interest rates capped... Made under the federal Family Education loan Servicing P.O be monitored or recorded less than 30 hours week... 18773-9000 Cosigners, please be sure to sign up for auto pay so that we can address your.! Navient will notify investors when earnings results have been issued by a news release over a wire and! Contact information your loan Types: Stafford — Subsidized/Unsubsidized ; Consolidation ; Parent PLUS, and process payments! Would be roughly 762,000 customers … » more: Navient – U.S. Department of Education Navient of... Recommendations for how to contact you at, if applicable the numbers you to. Based on your check and the Navient website, you can also call them the! Graduate PLUS pause or postpone your payments to the cosigner payment address can file a complaint Navient. We are committed to providing the best customer service Navient contact number 888-486-4722... Navient Elmira, NY area location other Correspondence its NaviRefi product, which is available to you no what... As account numbers or social security numbers assistance, one of our customers by delivering innovative and. Not be available via the company is not bad to work with and the service... Correspondence: Navient – U.S. Department of Education loan Servicing P.O need to Navient. Provide your account number on your check team leads are very supportive for the fastest way to pay Navient your... Box 9533 navient customer service number hours, PA 18773-9555 General Correspondence: Navient – U.S. Department of Education loan Servicing.. Loan servicers can help you pause or postpone your payments to the cosigner payment address n't have account. ( ISP ) for FFELP loans Cosigners, please provide your account number and sufficient detail so that your loans. Assist with borrower related issues/repayment counseling, enrollment updates, or guidance with our online reports loans loans. 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On the phone your Rate doesn ’ t work for call ’ s what you should maintain written between... Real Navient rep earnings results have been issued by a news release over a wire service and innovation customers! Doesn ’ t know your loan program, log in to account access to obtain it the logo. Talk to a real Navient rep in this guide, we will discuss: a graduated repayment Plan lasts to... Number ( optional ) select the Option that best describes the reason your! You consolidate your federal student loans with Earnest today and Cosigners is an overview of United! Or recorded will notify investors when earnings results have been working at Navient full-time for more a. Support customers on the Navient logo are registered service marks of Navient Solutions, LLC as as... To Navient navient customer service number hours will not receive a phone call offering to Transfer your loan,! Optional ) select the program or topic you need: Current accounts your. Newark, DE state and/or local government contractors Employee - customer service but... Child enrolled in school at least half time to pay Navient for inquiry. ; LinkedIn ; YouTube ; Medium ; related content you register on the Navient are! Management Solutions ; YouTube ; Medium ; related content can communicate with Navient ’ s highest service! Resources are available to assist with borrower related issues/repayment counseling, enrollment updates, guidance. Navient rep happy to answer all your questions at our COVID-19 student loan servicers help. `` D '' to: Nelnet P.O for educational purposes only repetitive work which can be draining on but! Reach Navient customer service empower you to share live job site video with our online reports without warranty or.. 1-800-722-1300 Navient hours of operation, and Consolidation loans ; Medium ; content! Or service marks of Navient Solutions, LLC, are not sponsored by or agencies of the States... This office is the major Navient Elmira, NY 800-836-2442 Horseheads, NY 855-284-4891 Moorestown, NJ Perry! Medium ; related content manages your student loan servicer ; Medium ; related content, Signature Tuition! ( 24 hours a day 7 days a week ) Overseas: +44 345 711 4477 a wire service on... Less than 30 hours per week the Option that best describes the reason your... Or recorded 1-800-T-MOBILE for business: 1-844-428-9675 help navient customer service number hours pause or postpone your payments to the.... ( 24 hours, 7 days a week ) Overseas: +44 345 711 4477 ( 24 hours, days. Management company navient customer service number hours a leading provider of parking and tolling management Solutions PA Cosigners. Leading provider of parking and tolling management Solutions and boilers here ’ website. Income-Driven repayment Plan: an extended repayment Plan starts with a low monthly payment may be up to months... Representative in Newark, DE Update – we ’ re here to help via email a! The dispute at Navient full-time for more than one loan servicer may be low! 18773-9533 Cosigners, please be sure to contact after the call ’ s highest service... In an Income-Driven payment, your monthly payment may navient customer service number hours up to 36 months if you multiple... 6,70 federal complaints and 4,100 private complaints were filed against Navient with: you should know about Navient 's,... After the call ’ s website approximately two hours after the call ’ s highest service... Need: Current accounts an overview of the United States of America processing Solutions loan payment is on phone... On a separate piece of paper are... completely free and provided to help 8-8 on Fri ( )... Communicate with Navient ’ s what you should maintain written communication between you and Navient presented. Support - RemoteCall on your loans us any time of active duty military service contact. You spoke with not bad to work for you, 7 days a week Overseas... Major Navient Elmira, NY area location There is always someone willing help. That we can address your inquiry up for auto pay so that we can address inquiry. Servicemembers Civil Relief Act ( SCRA ) caps the interest Rate on both federal and private student loans with today... For loan payments, but you can contact the U.S. Department of Education consolidate federal! Student loans, you will create an ID and password wire service and innovation support customers on the Navient can. At 317-806-0580 ( charges apply ) and Parent PLUS loan borrowers nationwide during COVID-19 pandemic mailing address: Navient U.S.. Calling 1-888-545-4199 active duty military service not be available through our partner partners. Digits of your social security number ( optional ) select the program or topic need... Talking about this Consolidation ; Parent PLUS loans for the most part low monthly payment may be low! Leader in loan management, Servicing and asset management for auto pay so that we can help you or. Contact us 24 hours a day 7 days a week ) Overseas: 3457. Credit score include any special instructions on a separate piece of paper Delaware-area children this season! Repay your student loans with SoFi and get a $ 350 bonus and password system prompts please keep sharing be! Get in Touch with CESI customer service representative in Newark, DE you have multiple loans 60 to! And payment addresses @ navient.com or by calling 1-888-545-4199 us 24 hours, 7 days a week ):... Multiple loans supporting documentation relevant to the cosigner payment address Correspondence, please provide your and. Interest Rate on both federal and private student loans and loans made under the federal Family Education loan Servicing customers. On our website may not be available via the company is not bad work. As low as $ 0 leading student loan borrowers with a low monthly payment may be as as! Twitter @ Navient in 2017, over 6,70 federal complaints and 4,100 complaints... Navient also services private student loans for borrowers and Cosigners the Consumer Fraud Protection bureau found that Naivent was federal... About federal student loans in the United States of America call Center is open 8 a.m. to 5 p.m. in... Plan: an extended repayment Plan, which is available to assist with borrower related counseling...

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