Terrible customer service. had the 29th but that was too late so the best they could do is have it turn on December 23rd I'm a hour away they said I didn't have to be there so I said Put the box in the poech and I will plug it in on the 28th. Most companies have their 3rd-party software & services fixed within 24-48 hours! Xfinity (the brand name used by Comcast) is the largest cable internet provider, serving millions of customers across 39 states. But if you’re a high data user, like someone who works from home or uploads lots of large files, you may find yourself bumping up against that cap more often than not. I didn’t understand why, but she said that was my only option. I checked today and now they won’t be here until the 26th. Even the price for the CenturyLink Fiber Internet plan is low compared to other fiber internet plans with gig speeds. But, if it won’t run my desktop, what good is it? I had been a customer for about 6-7 years. The WORST ISP I have ever dealt with and I have been in IT For 30 years. Who it’s best for: Large families, content creators, and anyone who works from home. Of course, that depends on what CenturyLink speeds you get in your area. If you’re stuck with some of its slower plans, like 15 and 20 Mbps, you’ll find a few cheaper internet plans out there. Its 80 Mbps and 100 Mbps plans should be fine even for a household of two to three people, while its Fiber Internet option has more than enough speed for even large families. Century link should be put out of business. Of course, if you can get your hands on CenturyLink Fiber Internet in your city, that sweetens this deal even more. She is the worst! Of course, from time to time, CenturyLink also runs free installation promotions. Speed may not be available in your area. We been a customer with century link for over 10 years. I asked him 3 times to confirm that there were notes on my account t and that the final bill would only show a $40 fee. They are horrible, net speed is 1.5 MB’s if you are lucky & land line goes out every time it rains. Or, if you end up having to call customer service, take a quick look at these tips to make your experience at least a teensy bit better: Who it’s best for: Small- to medium-size families who want fast speeds without paying an arm and a leg. This company put me in a bind and their customer service agents acted as if I did something personal to them… The only possible way they could have 3 ½ stars is if they are getting on posting their own reviews because this is a horrible company since they have not put anything in place to prohibit their agents type of attitude/behavior. Install was 2weeks out. When I explained the situation he said there was nothing he could do to waive the fee. But all they tell me is, i am in an exhaust area. ), CenturyLink ($49/mo.) Are you kidding me??!! I asked him what’s as going on and he told me a long story about how they needed special equipment that wasn’t available for my area right now and he would have someone call me. Centurylink customer service is the worst I’ve ever dealt with! ARE YOU SERIOUS!! Previously I had a 50MB service from Comcast which was great but their service that started at $89 a month kept creeping up to over $200 a month. So glad I do not need to deal with them ever again. Was just told Technician/Repairman was in my area on his way. Just about every ISP has a data limit of some sort: whether it be in the hundreds of gigabytes, or thousands, or all the way up to 1TB (1000GB) – it’s a fact of life. They got me into a year contract which was just the beginning of all of the problems. The folks on chat told me to contact the finance department (again) next week. Centurylink for 7 years my gate was locked have both Fiber and DSL going to century link best Bundle for... 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